Sage 100

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  • 1.  I have a client on 4.05 and FRx 6.7.3073 suddenly

    Posted 10-12-2011 15:46
    I have a client on 4.05 and FRx 6.7.3073 suddenly having problem printing a balance sheet for one entity (they have several that use this catalog). The asset section prints fine, but the Liabilities/Equity section previews/prints blank. Same catalog produces data for the other entities. And this report produced data when last run in this entity a couple weeks ago. Standard financial prints fine and is in balance. Assuming it's a data problem, I rebuilt GL keys, recalc'd account balances, rebuilt GL indices in FRx. Before I consider putting on service packs, any thoughts on other things to try?


  • 2.  RE: I have a client on 4.05 and FRx 6.7.3073 suddenly

    Posted 10-12-2011 16:50
    The first thing I usually do is open MAS and look at the underlying accounts in the entity giving me problems. More than once we've discovered GL entries that the user forgot about, etc. It's probably not that simple but I start there and work my way to the more complex.


  • 3.  RE: I have a client on 4.05 and FRx 6.7.3073 suddenly

    Posted 10-12-2011 16:57
    This is from a very long time ago, but I think I got your results once. If you recently added a new page code in your row format, there are separate codes for income statement and balance sheet. If you chose the wrong code for the report, you may get this result. Just a guess.


  • 4.  RE: I have a client on 4.05 and FRx 6.7.3073 suddenly

    Posted 10-18-2011 11:05
    Debbie, that was it! Thanks!


  • 5.  RE: I have a client on 4.05 and FRx 6.7.3073 suddenly

    Posted 10-18-2011 13:13
    Wow, great detective work!