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  • 1.  I had an end user claim that on their 2017 system

    Posted 11-09-2017 07:41
    I had an end user claim that on their 2017 system one of their repetitive ap invoices vanished. There were no other errors and apparently no other issues with other vendors. Personally, I'm guessing someone hit delete by mistake. However, the user is pushing back and insistent that this must be something to do with Sage. Anyone seen something similar? Anyone seen a UFO? Bigfoot?


  • 2.  RE: I had an end user claim that on their 2017 system

    Posted 11-09-2017 07:47
    Honestly, Wayne, I can't believe you had the gall to even consider that it was a user issue. After all these years, you should know by now it's ALWAYS the system :)


  • 3.  RE: I had an end user claim that on their 2017 system

    Posted 11-09-2017 08:00
    No, but there is a bug in Sage that drops VENDORS (appears to be if you add on the fly), so this wouldn't surprise me.


  • 4.  RE: I had an end user claim that on their 2017 system

    Posted 11-09-2017 08:15
    The vendor is there but not the recurring. It doesn't appear to be a new vendor either.


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