I don't work with Jobops, but we have a couple clients that have it. My jobops expert isn't around and I need help with a question from a client regarding Jobops and credit memo procedure. Any help would be appreciated. Here is their question ""We issued a credit memo for an invoice (connected with JobOps) with 4 items, went into job ticket entry and changed the Used quantity to 0. Tried to issue a new invoice for just 2 of the items and the quantity ordered is 0. How do I fix this and what would the proper procedure be for future credit memos? "" I just want to be able to give them the proper procedure. Thanks in advance.