I am sure this may be already noted here somewhere, but I just spent two days trying to get Customer Invoice emails to go out from Sage Paperless and I thought I would pass along my new found knowledge in case it's not- LOL.
I was able to send test emails from Company Maintenance, but could not send from Invoice Entry. Huh??? With the help of the Email Provider over the course of the two days (DNS changes take 3 to 5 days to propagate...he says...yadda yadda) we were able to finally determine I had introduced a typo in the 'From Address' - DOH. OK - that's easy to change, and that also makes sense as to why the test worked but not the actual sending of the invoice. Knowing exactly what to do, I go to Form Maintenance and sure enough there is the typo in the email address. Great, problem solved! I make the change, and go back to test emailing an invoice. Still failing - with the same bad 'From Address'. What?? After much thrashing around, closing screens, deleting invoices, clearing customer paperless info, resetting it back up, etc... still not working. Then I notice that little Paperless Options Icon next to the Output options - BINGO, there it is , the typo laden 'from address' is still there - Double DOH! Seems Form Maintenance is only the default from address and once it has been used it is stored under that little, unobtrusive button, (probably unique to each station?). Maybe someone can confirm it still works this way in 2018?