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I am sure this has been addressed before but I can

Michelle Taylor

Michelle Taylor01-06-2016 13:17

  • 1.  I am sure this has been addressed before but I can

    Posted 01-06-2016 12:59
    I am sure this has been addressed before but I cannot find the post or solution. The client has started their payroll in 2016 and when they go to print the register get told their checks are in the wrong quarter. Quarter and Year end can be processed and leave the payroll but after the close (maybe because the checks have already been printed) the tax recalculation does not take into consideration unemployment or the fact the FICA limit has not been reached. Is there a magic trick for this or does the payroll have to be deleted and reentered? Client is on 2014 PU4


  • 2.  RE: I am sure this has been addressed before but I can

    Posted 01-06-2016 13:17
    Is the check date in the current quarter?


  • 3.  RE: I am sure this has been addressed before but I can

    Posted 01-06-2016 13:22
    The check date is 01/06/2016. The client ignored the ""you are not in the correct quarter"". So, I closed the year and tried to recalc tax. The system ignored the fact they now have not reached FICA limit. Only the owner has this issue so we deleted his entry and reentered. Then tried to post. Ended up with an out of balance journal. I can't entirely tie it back but I know definitively the unemployment for fed and state was not taken into consideration.


  • 4.  RE: I am sure this has been addressed before but I can

    Posted 01-06-2016 13:48
    I sounds like they may have started the payroll before closing the period.


  • 5.  RE: I am sure this has been addressed before but I can

    Posted 01-06-2016 13:51
    Oh, that is exactly what happened. The system will allow you to close the year. If I delete a record and reenter it deals with calculations that involve limits that have been reached like unemployment and FICA. But if you do not delete the payroll and start over it pretends the records are still at their limits because they were when entered prior to closing the year. I want to know if there is a way to avoid deleting and reentering the payroll. I have two clients with this issue TODAY. The one has 12 employees and is annoyed. The other has 300 employees and is ok with it (if she must). I would think there is some way to resolve this without reentering all the payroll.


  • 6.  RE: I am sure this has been addressed before but I can

    Posted 01-06-2016 17:17
    So, my question has evolved. Does anyone know if there is some secret way to get Sage to recalculate all fields in the PR8 Payroll Entry Tax Summary File?


  • 7.  RE: I am sure this has been addressed before but I can

    Posted 01-06-2016 19:35
    Make a back up copy, reinitialize, then recalculate?


  • 8.  RE: I am sure this has been addressed before but I can

    Posted 01-07-2016 06:09
    I did and it hung up when I tried. I have informed them payroll will need to be cleared and reentered.


  • 9.  RE: I am sure this has been addressed before but I can

    Posted 01-07-2016 06:21
    Interesting bug. Usually not an issue except now. Did you bother letting Sage know? Perhaps (and that is a BIG perhaps), they will address the issue when the bring it the BF world. But if history is an indication of the future, this will not be a BFD to them.


  • 10.  RE: I am sure this has been addressed before but I can

    Posted 01-07-2016 06:26
    Well, not really a bug. When you enter payroll it loads the taxable amounts into PR8. The taxable amounts are not recalculated, just the tax. The issue was the client started the payroll prior to closing the year. I was hoping to salvage the payroll.


  • 11.  RE: I am sure this has been addressed before but I can

    Posted 01-07-2016 06:46
    No not a bug in the usual sense but in the workflow sense, it certainly is. You should NOT be allow to go beyond the fail safe point.


  • 12.  RE: I am sure this has been addressed before but I can

    Posted 01-07-2016 08:18
    Plus they really should update the taxable amounts at payroll tax calculation to verify something didn't happen in the interim somehow.


  • 13.  RE: I am sure this has been addressed before but I can

    Posted 01-07-2016 09:12
    Sage should do a great deal of things they choose not to do.


  • 14.  RE: I am sure this has been addressed before but I can

    Posted 01-07-2016 09:41
    PR is going to be a Pandora's box once they open it..


  • 15.  RE: I am sure this has been addressed before but I can

    Posted 01-11-2016 18:12
    I had this happen in v2014, but caught it before printing checks. It did recalc, I had printed the employers expense and FUTA and FICA were both correct after tax recalc and before printing checks.