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  • 1.  I am running into an issue with a screen customiza

    Posted 12-03-2014 10:02
    I am running into an issue with a screen customization in Item Maintenance. I have added several UDF's to the main panel in IM, and the panel does not error out when accessing it through the IM Module. However, when adding an item on the fly in Sales Order, it gives me an 'Error in definition of screen' (attached). So I move everything away from the bottom of the panel (so it doesn't error out) and then access customizer from the on-the-fly creation of a new part and there appears to be plenty of room. Making the panel bigger does not resolve the issue either. It seems like no matter how big I make the panel, it does not affect the On-the-fly panel when actually viewing it live. Is there somewhere else I should be accessing the on-the-fly panels?? Anyone run into this before? (version 4.50.2 Adv)


  • 2.  RE: I am running into an issue with a screen customiza

    Posted 12-03-2014 10:04
    Are there one or two panels in play here. In the beginning, there was the normal panel definition and also a ""W"" panel. Perhaps it is erring on the second one????


  • 3.  RE: I am running into an issue with a screen customiza

    Posted 12-03-2014 10:08
    There is no PMAINW or DMAINW for inventory :( I think those only apply to panels with grids.


  • 4.  RE: I am running into an issue with a screen customiza

    Posted 12-03-2014 10:31
    We had a customer with a similar error and determined you run into trouble when changing panel sizes. We ended up creating a new panel for all of the UDF's.


  • 5.  RE: I am running into an issue with a screen customiza

    Posted 12-03-2014 10:32
    That is what I was afraid of @ThereseLogeais , but thanks for confirming. I will suggest that, thanks!


  • 6.  RE: I am running into an issue with a screen customiza

    Posted 12-03-2014 10:41
    Are the new fields ""anchored""? Could be an issue if the panel resizes but the UDF's don't...


  • 7.  RE: I am running into an issue with a screen customiza

    Posted 12-03-2014 10:44
    When a screen library (M4L file) is opened it first checks Sy_Personalize in MAS_System to see if there is a matching record. If so it loads the screen according to the screen position and size that were stored from the last time you closed the screen. It's a feature to recall size, position, and if screen should be maximized. So the Error 29 happens when on an F record (in the RecordFlag fields), columns 9 - 12 have some invalid combination of numbers. I've have always fixed 29s by finding the matching record for the screen in Sy_Personalize with DFDM and whacking it. A coarser approach is to reinitialize the file (it would reset everyone's screen size/position preferences). Try this before having to resort to a brute force approach.


  • 8.  RE: I am running into an issue with a screen customiza

    Posted 12-03-2014 10:51
    Most Excellent @AlnoorCassim I will give that a shot!


  • 9.  RE: I am running into an issue with a screen customiza

    Posted 12-07-2014 09:49
    No Luck with this. I completely wiped (removed) out the SY_Personlize and let Sage make a new one and it still has a different screen when creating an item on the fly. So strange, I suppose I will be giving Sage a call on Monday. Let me know if there are any more ideas.


  • 10.  RE: I am running into an issue with a screen customiza

    Posted 12-08-2014 11:19
    It was a long time ago, but I recall that having a UDF field below a drop box caused an error. I see that your fields are placed below last sold, last receipt and total, all drop boxes. I wonder if you change the size of the drop box or move those fields if the error goes away?