Sage CRM

 View Only

  • 1.  How do you get those darn survey requests to stop

    Posted 02-09-2012 09:28
    How do you get those darn survey requests to stop popping up?


  • 2.  RE: How do you get those darn survey requests to stop

    Posted 02-09-2012 17:31
    @ThereseLogeais - You should be able to dismiss them. Is that not working for you?


  • 3.  RE: How do you get those darn survey requests to stop

    Posted 02-09-2012 18:15
    Yeah, but they pop up again the next time I open it.


  • 4.  RE: How do you get those darn survey requests to stop

    Posted 02-09-2012 20:26
    Ok - I figured you had dismissed them but wasn't sure. It's odd that they are coming back. Are you restoring a database? If so, that will possibly make them come back. There is a custom parameter that controls this - it's a value in the cust_sysparams table (might be called custom_sysparams). Find the record with the ""TurnSurveyOn"" property. If you type in ""False"", it *should* stop. Can you please let me know if that takes care of it or not?


Related Content