General Consultant Discussion

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  • 1.  How are you pricing your upgrades?

    Posted 01-20-2023 11:10
    When a customer asks for a quick quote on an upgrade, and you know there's not an overly complex setup, how do you routinely give that quote:

    Please don't mention numbers - I'm looking for methodology.

    1. Minimum fixed price ( starts at )
    2. Minimum fixed price with a menu of options ( so much for each added version, user, live company)
    3. Require a paid pre-analysis every time before quoting
    4. Include it as part of your annual support/access agreement
    5. Hourly or any variation ( prepaid block, quote a range of hours, just bill it hourly etc)
    6. Some other way _____________


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    Wayne Schulz
    wayne@s-consult.com
    Schulz Consulting
    (860) 516-8990
    Moodus, CT
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  • 2.  RE: How are you pricing your upgrades?

    Posted 01-20-2023 11:33
    My preferred method, which I am in the process of moving all customers to is: Include it as part of two-year or three-year support/access agreement.  In the past, and I still also offer a value pricing proposal that includes 3 price levels.. good better best or something like that... each level having different service offerings.  The prices are based on the customer's perceived value with consideration given to effort and expertise needed based on experience.


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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
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  • 3.  RE: How are you pricing your upgrades?

    Posted 01-20-2023 12:44
    I would love and I mean love to get on value based or subscription pricing but we are still
    Hourly with an estimated range and it has worked successfully for 25 plus years 

    Thank you,
    Douglas Luchansky (from my phone)

    ACI Consulting
    O 714.282.0378
    D 714.694.4194





  • 4.  RE: How are you pricing your upgrades?

    Posted 01-20-2023 17:37
    We lead with #4 exclusively now.  Customers with an active Sage 100 subscription​ typically see the bigger picture and sign up.  Perpetual customers are the wild cards.  Fortunately, we don't have many of those left.  If the customer won't sign up (subscribe), we still offer three fixed price options and price those options specific to the customer using all sorts of criteria.  In most cases, our lowest-level subscription is slightly more expensive than then lowest offered fixed price upgrade.

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    Brian Kelly
    Accounting Systems, Inc. (ASI)
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