Sage 100

How are you guys handling chargebacks while they are in dispute?

In what way - accounting wise? Presumably this is already in your cash account so depending upon materiality it would seem you could create a liability account for possible chargeback losses and journalize the amount. I think some of this would depend upon the industry. If the user gets chargebacks regularly they probably would setup a dedicated liability. If it's a rarity they may not make an entry until they know for sure if it's being removed from their account.

What Wayne said, although when the dispute crosses from one month to the next, you'll need to create the liability account, regardless, so you can complete the bank rec for the exception.