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Higher Logic Enhancement Requests

  • 1.  Higher Logic Enhancement Requests

    Posted 04-17-2019 10:25
    Edited by Robert Wood 04-17-2019 10:25
    Use this thread to make suggestions about changes you'd like to see in Higher Logic.

    We will be looking at making some changes to Higher Logic. There are many areas we can customize and many others we can't.

    We will probably use your suggestions here to generate a poll and begin to prioritize those changes.

    Thanks

    ------------------------------
    Robert Wood
    DDF Consulting Group, Inc.
    Ocala FL
    352-615-5898
    ------------------------------


  • 2.  RE: Higher Logic Enhancement Requests

    Posted 04-17-2019 13:23
    Remove the ability to post simultaneously to two groups. This can cause the discussion to split as people are unsure which message they should reply to. I believe it might become worse as the message's "age" and people are trying to search yet are finding duplicate messages of the same title.

    It would be nice if the email notifications weren't as long and didn't contain a lot of info from previous replies. I find it confusing/difficult to read them - especially while on mobile. 

    Create an "Announce Only" group. If possible add the ability to "sticky" some posts for a period of time. The amount of posts that get stickied should be minimal or soon you'll have a whole page of nothing but stickied posts and that makes things worse ( I've seen other popular online sites do this and having too many stickied posts defeats the purpose)

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    Wayne Schulz - Schulz Consulting - 860-516-8990
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  • 3.  RE: Higher Logic Enhancement Requests

    Posted 04-17-2019 13:38
    Make searching less cumbersome.  Only show the top-level post for a topic.  For example, when I search "MOTM 2019 mug shots", each response to the thread shows up individually.

    ------------------------------
    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
    San Jose CA
    800.627.9032 x221
    ------------------------------



  • 4.  RE: Higher Logic Enhancement Requests

    Posted 04-17-2019 14:05
    +1 for search results only showing a discussion thread once.

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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 5.  RE: Higher Logic Enhancement Requests

    Posted 09-19-2019 11:03
    I am increasingly frustrated by my inability to use the search capability without having return all responses to a given post.  I thought I saw (on another post) that someone had a way to do it that didn't return all responses to posts, but I can't find that post! Does someone have a way to do that?

    ------------------------------
    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
    San Jose CA
    800.627.9032 x221
    ------------------------------



  • 6.  RE: Higher Logic Enhancement Requests

    Posted 09-19-2019 11:12
    There is a checkbox but it does not work the way I'd want.  Your reply to this thread should be at the top of the list, but it is not... because the filter by thread seems to only search the top post, not all content within the thread.





    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 7.  RE: Higher Logic Enhancement Requests

    Posted 09-19-2019 11:28
    Thanks Kevin, that is helpful, but I agree with you that I'd like the search to include content within the thread,not just the top post.

    ------------------------------
    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
    San Jose CA
    800.627.9032 x221
    ------------------------------



  • 8.  RE: Higher Logic Enhancement Requests

    Posted 04-17-2019 14:16
    I'd like to see the original question/posting email, but not see subsequent responses unless I have responded to the post.  Currently seeing every response is blowing up my email!  The double edge is that we'd have to go out to 90minds to find responses though for topics of interest in following.  
    Could there be a 'follow' button at the original post, that if I wanted to follow all the responses, we could 'click' the button and then we would get emails of all the responses on that posting?
    I'm in agreement with a better search - search at the top subject matter or original post.
    N

    ------------------------------
    Nancy Hanson
    Blytheco LLC
    Eagan MN
    ------------------------------



  • 9.  RE: Higher Logic Enhancement Requests

    Posted 04-17-2019 14:37
    Should we get out the easel and flip paper? These posts bring back memories long suppressed.

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    Myron Stevenson
    Consultant
    Clearis Consulting, Inc
    Duluth, MN
    218-525-6720
    ------------------------------



  • 10.  RE: Higher Logic Enhancement Requests

    Posted 04-17-2019 14:37
    ​The comments on discussions take up far too much space. There is very little reason to include the signature for each person. We generally know who everyone is and all you need to do is hover over the name under the picture and it displays that information.

    ------------------------------
    John Hoyt
    john.hoyt@formingsolutions.com
    ------------------------------



  • 11.  RE: Higher Logic Enhancement Requests

    Posted 04-17-2019 14:41
    The pop-up to enter title/description for any inserted images seems a bit odd.


    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 12.  RE: Higher Logic Enhancement Requests

    Posted 04-17-2019 14:59
    Can threads be exported, like the functionality in SocialCast?

    ------------------------------
    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
    San Jose CA
    800.627.9032 x221
    ------------------------------



  • 13.  RE: Higher Logic Enhancement Requests

    Posted 04-17-2019 17:13
    Display an actual date and time stamp on each stamp instead of "Posted 2 hours ago" or "posted 28 days ago"  I believe the archived posts imported from SC do have the actual date and time stamps.

    Do you demonstrate how to post a link to prior threads at the MOTM session?  I came in late so I may have missed it.

    Put a "back to discussions" button at the bottom of the threads.

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 14.  RE: Higher Logic Enhancement Requests

    Posted 04-17-2019 18:07
    Auto-refresh the Discussion Posts page when there are new posts/responses.

    ------------------------------
    Barbara Goldstein
    Sr. Consultant
    DSD Business Systems
    San Jose CA
    800.627.9032 x221
    ------------------------------



  • 15.  RE: Higher Logic Enhancement Requests

    Posted 04-17-2019 18:14
    @Jeff Schwenk I can add that to the session.

    ---------------------------------
    Robert Wood
    DDF Consulting Group, Inc.
    Ocala FL
    352-615-5898
    ---------------------------------





  • 16.  RE: Higher Logic Enhancement Requests

    Posted 04-17-2019 18:29
    ​It would be helpful to know what you can and cannot customize now - prior to a review session.

    ------------------------------
    John Hoyt
    john.hoyt@formingsolutions.com
    ------------------------------



  • 17.  RE: Higher Logic Enhancement Requests

    Posted 04-17-2019 20:00

    @John Hoyt, I'd rather you tell me what you'd like and let me see what I can get accomplished.

    None of this is happening overnight. ​



    ------------------------------
    Robert Wood
    DDF Consulting Group, Inc.
    Ocala FL
    352-615-5898
    ------------------------------



  • 18.  RE: Higher Logic Enhancement Requests

    Posted 04-18-2019 12:41
    Where is the notification that you have an unread private message?

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 19.  RE: Higher Logic Enhancement Requests

    Posted 04-18-2019 12:46
    I was just about to post that, @Jeff Schwenk.  Seems like the only current option is to proactively click your photo/drop-down in upper-right.​
                    

    ------------------------------
    - Brett
    ------------------------------



  • 20.  RE: Higher Logic Enhancement Requests

    Posted 04-18-2019 13:10
    Change is difficult.  Just read several PM's from February.

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 21.  RE: Higher Logic Enhancement Requests

    Posted 04-18-2019 13:13
    And why is it when I type @name for a mention, sometimes it finds a name and other times it just spins looking?

    @Robert Wood - And then if I drop down a line a type, it works.  I go back to previous line where I want it and it spins.......​​​

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 22.  RE: Higher Logic Enhancement Requests

    Posted 08-19-2019 13:28
    Announcements:
    I mainly rely on emails to know what is going on, clicking the emailed links to participate in discussions.  Currently announcements are practically invisible to me.  If announcements can't be subscribed to (daily email?) or have comments, perhaps an Announcement discussion might be a better strategy (vs using the HL feature...).

    About Us:
    Why is there not an "about us" page somewhere, listing all the wonderful team members making 90-Minds run so well!

    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 23.  RE: Higher Logic Enhancement Requests

    Posted 09-16-2019 15:54
    +1 to Export threads like the functionality in SocialCast

    ------------------------------
    Michael McDonald - Consultant
    Michael T McDonald CPA
    616-813-8887 - mike@mcdcpa.com
    ------------------------------



  • 24.  RE: Higher Logic Enhancement Requests

    Posted 08-19-2019 13:30
    Everyone, please add your requests and comments to this thread. There hasn't been a lot of movement, but there will be.

    ------------------------------
    Robert Wood
    DDF Consulting Group, Inc.
    Ocala FL
    352-615-5898
    ------------------------------



  • 25.  RE: Higher Logic Enhancement Requests

    Posted 08-19-2019 14:14
    Who is working on these suggestions since there is no longer a Platform Committee @Robert Wood?​

    ------------------------------
    Therese Logeais, Technology Integrators
    ------------------------------



  • 26.  RE: Higher Logic Enhancement Requests

    Posted 08-19-2019 14:33
    @Therese Logeais, on the things we can take care of, Moira & I work on and address things as we figure them  out.

    Some issues are going to require outside help and it hasn't been decided how those are going to be handled yet. We are in the research phase of figuring out who can help us with what pieces.

    ------------------------------
    Robert Wood
    DDF Consulting Group, Inc.
    Ocala FL
    352-615-5898
    ------------------------------



  • 27.  RE: Higher Logic Enhancement Requests

    Posted 08-21-2019 20:27
    What's with the posting dates?  At what point does it switch from "posted 2 days ago" to a real date and time.  Royal PITA.




    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 28.  RE: Higher Logic Enhancement Requests

    Posted 09-05-2019 14:50
    You know what would be nice @Robert Wood - a notice on the thread ​subject that said "RESOLVED". It would sure help when searching for something similar to know there was a resolution vs.still an open issue.

    ------------------------------
    Therese Logeais, Technology Integrators
    ------------------------------



  • 29.  RE: Higher Logic Enhancement Requests

    Posted 09-05-2019 16:43
    Can you remove (or have someone) keep the Home page current? It still has MOTM 2019 on it! @Robert Wood

    ------------------------------
    Therese Logeais, Technology Integrators
    ------------------------------



  • 30.  RE: Higher Logic Enhancement Requests

    Posted 09-19-2019 11:55
    Bug fix required... display glitch with Firefox and search filter checkboxes (not aligned with text).


    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 31.  RE: Higher Logic Enhancement Requests

    Posted 09-25-2019 22:03
    Any update from my #21 post above (from April)?  What is the secret?  I am using Firefox.  It would seem that a simple @ plus a first name should spin up the possibilities to pick from.  NOT!!  In post #24 above (dated 8/19/19) you mentioned that there was hope for some sort of "movement".  Can you be more specific?  Do you need a better laxative to bust it loose?  HL was supposed to make group collaboration better, but honestly, I am only seeing bitter!  Please spend some money and get this fixed.  It is annual dues renewal season.  People will vote with their renewals.


    ​​​

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 32.  RE: Higher Logic Enhancement Requests

    Posted 09-26-2019 09:38
    @Jeff Schwenk it seems to be working here ( Google Chrome user )​

    ------------------------------
    Wayne Schulz - Schulz Consulting - 860-516-8990
    ------------------------------



  • 33.  RE: Higher Logic Enhancement Requests

    Posted 09-26-2019 22:57
    Interesting.  Maybe we are limited to certain browsers.  Guess I won't be able to give you many shout outs....

    ------------------------------
    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
    ------------------------------



  • 34.  RE: Higher Logic Enhancement Requests

    Posted 09-26-2019 23:07
    I find Firefox to be the most forgiving of all the browsers. It even consistently works with the Partner Portal without SAP errors!

    ------------------------------
    John Hoyt
    Next Level Manufacturing Consulting Group: johnh@nextlevelMCG.com
    ------------------------------



  • 35.  RE: Higher Logic Enhancement Requests

    Posted 09-26-2019 23:34
    @Jeff Schwenk I've only had that issue happen a couple of times and I use almost every browser short of Opera on Higher Logic.

    ​This thread was meant only for user requests for changes and never meant to be where you post support issues. You can reach out directly with support issues.

    I'm working on an update about what is going on with trying to get some of these issues resolved.

    ------------------------------
    Robert Wood
    Consultant
    90 Minds, Inc.
    Ocala FL
    352-615-5898
    ------------------------------



  • 36.  RE: Higher Logic Enhancement Requests

    Posted 09-27-2019 08:54
    @Jeff Schwenk, I've been digging through the Higher Logic User Group Forum (their Sage City & KB rolled into one) and haven't found much. Most of the reports were issues with the user's browser.

    Would you email me with what version of FireFox you're using?

    Thanks ​​​

    ------------------------------
    Robert Wood
    Consultant
    90 Minds, Inc.
    Ocala FL
    352-615-5898
    ------------------------------