General Consultant Discussion

Hey everyone, the fax machine at our office has died and I just can't bring myself to buy a new one. I am looking for advice on web-based fax services. I need to be able to allow any employee to send faxes via email but I am fine if incoming emails come through one email address for internal distribution. I have deployed a couple new multi-function printer/scanner units in the office to cover capturing images. Bring on the advice because my admin staff is getting antsy.

I have used eFax mostly because it's what I started with several years ago. There are some limits on # of faxes you can send/receive depending upon plan - and I think the service is overpriced. However it saved me from having to get a separate fax phone number. I can send fax via email and receive faxes as PDF files (which is great). I'll be interested if anyone has found a better less expensive service.

I've ditched faxing entirely. Want to fax me something? Either scan the document or take a picture with your cell phone and e-mail it. All I ever got was faxes for time share and vacation offers. A client is using Metrofax for $8/month, and is happy with it. Also, check with your phone/cable company. When I had an AT&T land line, incoming faxes were automatically captured as pdf files for approx. $4/month.

Mark, Like the suggestion regarding the phone company. I wonder if Comcast has that service.

Sadly no (at least not here). First thing I checked.

Same thought as Mark -- though I use the fax to capture ROR and payment agreement transmittals (for diagnostic fees which I require a signature for). Overall I justify the cost but I have the same problems of so much crap. Heck if I could get rid of my main phone line I would too. Almost all my support begins via email (sometimes text) and just about all the calls are from some spammer trying to sell Google Places listings or other software companies looking to sign up partners or salesmen (who have so much free time that they need a phone to waste yours)....

We use myfax.com. good service and cheap. It solves the problem of customers wanting to send faxes - it converts it to an email attachment and we deal with it from there. Our outbound is all scans as email attachments.

I've had eFax for about 9 yrs. This year they screwed up the payment and I've not had a fax option most of the year. No problem, everything is now sent to or from me in PDF (etc). I scan anything I need to sign and off it goes. No one has complained or even commented.

I'm happy with efax

We use myfax.com too and over the past three years (conservative guess), I haven't had a single fax offering outrageous savings for vacation plans.