Sage 100

 View Only

  • 1.  Here's a new one: Deleted invoices that are impacting inventory

    Posted 12-19-2022 13:33

    Has anyone ever seen this, i.e. deleted invoices that are impacting inventory?  We determined it's due to these 3 invoices still having line items, whereas other deleted invoices do not.  Also checking with ScanForce to see if they're aware of anything (re: SF, Multi-bin, etc.).  At this point it appears to be an isolated blip, of which they did negative Issues to correct.  Although I or the client have never seen this, ideally we'd like to prevent it from happening again.

     



    ------------------------------
    Brett Zimmerman
    Net at Work
    Greater Boston Area
    ------------------------------


  • 2.  RE: Here's a new one: Deleted invoices that are impacting inventory

    Posted 01-03-2023 10:22

    ScanForce didn't have any magic answers for this.  As instructed by SF, the client ran the Rebuilt Sorts and Recalculate Committed quantities Utilities, but [as I expected] the -XD transactions remained.  At this point we agree this was likely due to a possible issue that occurred when these invoices were deleted (e.g. error or interruption).  In an effort to try and catch this in case it happens again, I suggested a report/query against the inventory transactions file for just XD Invoice Types and run it periodically.  And if this does happen again, SF can dig a bit deeper.



    ------------------------------
    Brett Zimmerman
    Net at Work
    Greater Boston Area
    ------------------------------



  • 3.  RE: Here's a new one: Deleted invoices that are impacting inventory

    Posted 01-03-2023 11:31
    Thanks for the update.  Are you going to delete the lines via DFDM and rebuild?

    ------------------------------
    Jeff Schwenk
    Bottomline Software, Inc.
    (540) 221-4444
    ------------------------------

    Original Message


  • 4.  RE: Here's a new one: Deleted invoices that are impacting inventory

    Posted 01-03-2023 11:56
    We decided to just leave them as is since the client already performed I/M transactions to correct.

    ------------------------------
    Brett Zimmerman
    Net at Work
    Greater Boston Area
    ------------------------------

    Original Message


Related Content