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Heads up!!!!Second client call tonight!!!! Both

  • 1.  Heads up!!!!Second client call tonight!!!! Both

    Posted 02-29-2016 17:19
    Heads up!!!! Second client call tonight!!!! Both are using an older version of Sage (v4.4 or v4.5). Both are trying to run IM period end close. Both have 2/29/16 period close dates. Both are trying to run the Sales Analysis report in the period end report selection. Both are receiving an error 35 IM_salesanalysis_rpt..pvc line 217 error message. The report in question runs fun from the report menu (standard report, no filters), Nothing on the KB. Thoughts? TIA


  • 2.  RE: Heads up!!!!Second client call tonight!!!! Both

    Posted 02-29-2016 17:26
    Is the leap year the issue? What happens if they run with the date 2/28/16?


  • 3.  RE: Heads up!!!!Second client call tonight!!!! Both

    Posted 02-29-2016 17:36
    I had one too., mine was on V2014


  • 4.  RE: Heads up!!!!Second client call tonight!!!! Both

    Posted 02-29-2016 17:37
    The trifecta. What did you do? Skip that report?


  • 5.  RE: Heads up!!!!Second client call tonight!!!! Both

    Posted 02-29-2016 17:41
    If you don't print the sales analysis report, the period close proceeds without issue.


  • 6.  RE: Heads up!!!!Second client call tonight!!!! Both

    Posted 02-29-2016 17:43
    What's the period end date for 2/2016 in GL fiscal year maintenance?


  • 7.  RE: Heads up!!!!Second client call tonight!!!! Both

    Posted 02-29-2016 18:12
    2/29/16


  • 8.  RE: Heads up!!!!Second client call tonight!!!! Both

    Posted 03-01-2016 05:02
    I had one on 2015


  • 9.  RE: Heads up!!!!Second client call tonight!!!! Both

    Posted 03-01-2016 05:03
    Well, I guess they have fours years to fix it.....


  • 10.  RE: Heads up!!!!Second client call tonight!!!! Both

    Posted 03-01-2016 05:15
    I have one now in SC


  • 11.  RE: Heads up!!!!Second client call tonight!!!! Both

    Posted 03-01-2016 05:18
    I sent Diane Coffman a note as she is always looking for quick fixes to add to the next release or PU. I told her ""no rush


  • 12.  RE: Heads up!!!!Second client call tonight!!!! Both

    Posted 03-01-2016 05:21
    As long as the fix doesn't get in the way of my ability to change my colors to red as I desire. That is important to me


  • 13.  RE: Heads up!!!!Second client call tonight!!!! Both

    Posted 03-01-2016 11:37
    Just had a client email that a custom report using a parameter date of 2/29/16 was failing. Could this be an issue with Crystal Reports?


  • 14.  RE: Heads up!!!!Second client call tonight!!!! Both

    Posted 03-01-2016 11:50
    My 2015 client tried Period End again today and it worked, even though her period end date would still be 2/29.


  • 15.  RE: Heads up!!!!Second client call tonight!!!! Both

    Posted 03-01-2016 13:33
    were are having the same issue in Denver - client is trying to run a crystal report and it won't accept the Feb 29th date.