Have you developed any unique workarounds for Sage 100 users regarding issuing open credits to their customers?
I am increasingly seeing end users who, for whatever reason, issue credits to their customers.
These users want:
- Better visibility on customer statements of where the credit was applied
- Ability to apply open credits to an existing invoice so that the invoice goes out with a zero (or reduced) balance (I seem to recall there is a way this can occur but it's escaping me now - perhaps if you issue a CM or PP and also tie to an invoice but it's not immediately clear how to create that when the invoice doesn't yet exist)