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  • 1.  Have Sage added a way to email a copy of problem r

    Posted 11-26-2013 10:04
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    Have Sage added a way to email a copy of problem resolutions to a customer so they can red them without logging in? I thought that was supposed to be one of the benefits of the new KB. I struggle to find something that is of benefit to this new KB.


  • 2.  RE: Have Sage added a way to email a copy of problem r

    Posted 11-26-2013 10:07
    Not sure if this will be fixed but several of the links in the document pictured do not lead to where they should. Instead there's just an error message.


  • 3.  RE: Have Sage added a way to email a copy of problem r

    Posted 11-26-2013 10:12
    I've read that was supposed to be a feature but it goes against their current strategy (tell your customers about: the KB, Sage City). Why would Sage make it easier on the partner to share anything externally when they want to get the user into their (nightmarish) tools?


  • 4.  RE: Have Sage added a way to email a copy of problem r

    Posted 11-26-2013 10:18
    I noticed that too Wayne. I could find the supported platform matrix but the link didn't open it, it just showed an error.