Sage 100

Have one customer (so far) calling to report that their CT withholding tax shows as ZERO for all employees unless they add in an additional amount and then the only amount showing as withheld is that additional amount. Trying to verify but wondering if anyone is taking any similar reports for other states.

Can't duplicate on my 4.50.2 system -- customer may be on 4.4.x or earlier so I can't rule out potential IRD issue or something else that I've overlooked

Mine is on 4.5.0.2 and is calculating CT withholding that's more than check amount. *sigh*

Just checking now - the version I'm looking at is 4.3.0.23 -- they're an old EES

Client called me back and discovered that since they were using 12/30/11 as payroll ending date, witholding was being taken out for 2011 (even though this run falls into new fiscal year). They changed the ending date to 1/1/12 and all is good,

I have seen those quite a bit and as best I could tell the only guidance that Sage has (and the State of CT ) is to manually compute taxes for anyone who have varying wages. See: http://www.courant.com/business/hc-state-income-tax-overwithholding-20111230,0,6661861.story

@MarkKotyla As near as I can tell there might be an issue with the logic for CT tax tables. When this user had their period end set to 12/31/2011 they were not getting any CT withholding. When I set the period end date to 1/1/2012 then I was was able to recompute the tax no problem. Also this site is importing their hours -- which may have some contributing problem that I'm not seeing. So far as I can tell for CT to calculate correctly I had to set the period end into 2012. I do not think this was a requirement for prior computations since it should be possible to have a period end date that is prior to the current quarter.

I agree, this was not an issue last year. Now, clients direct deposit isn't working.

I'm not taking that call yet but the week is still early. Most of my customers have DD so we may soon be in the same boat. I will know more by tomorrow as most payrolls get processed.

Seems none of the DD check boxes in Payroll Data Entry were checked. Tried to duplicate but couldn't.