Sage 100

Have a client on 4.5.4. In S/O they created a series of misc comments / that are used as boiler plate for various customer issues. They just noticed that any comments of a certain size no longer print the entire msg. Don't think this just happened maybe something in 4.5? I recreated in an ABC form and it also cuts off msg. In Crystal this field is labeled ""can grow"" and I have even enlarged the field to ridiculous size just to see what happens.... nothing it still cuts if off. Is this in the form or has Sage changed the size of /msg comments?

When you print the Sales Orders are you checking Print Comments: Full?

What Brett said... :). Two ways to fix this. Quick - create a new form code, copy the old one, and make sure ""Full"" Comments is selected, then it will default ongoing. Else, you can change the existing form as is suggested in the following: To change the standard form, go to the MAS_System folder and open the SY_ReportOption.M4T table. Find the form code you want to change and edit the Options String field to show DB_PRINTCOMMENTS$=""F"" instead of ""P"".

There's also a difference between the comment description and the comment text. I don't have the form in front of me but are both in the worktable? If so, make sure you are using the text.

Although both @BrettLyder and @DebThomas have probably hit the nail on the head.

Nice workaround BTW @DebThomas !!

Yeah @ThereseLogeais, I was thinking the same thing, nice work around @DebThomas! Although, we are pretty much firmly in the habit of creating at least one custom form code for just about all of our customer's printed forms.

Wish I could take total credit for the workaround @ThereseLogeais , but it's yet another thing I learned as a 90Minds member. @GeneUlrich provided it when I was trying to fix the same problem in PO. Credit where credit is due you know...

Thanks ""ALL"" for this great solution. I always set my comments to full not thinking that others would not. This does address the issue. I am assuming that editing in SY_Report changes the attributes globally?

Just used this. Thanks 90minds!!