Sage 100

Have a client getting error 47 substring reference out of string program WOWSDA When trying to enter a new employee in Production Employee Maintenance. Couldn't find any think on KB or Sage City with this error in WO I can only find the error occurring when opening Sage. Anyone see this in WO before?

Alicia, do they have Jobops or Manufacturing if so custom office update forms to current level. (i just did this myself)

Thanks they do have Manufacturing , I will try it.

Alicia, if jeremy's suggestion doesn't resolve the error, send me the program from your client and let me know the line number of the error in the DEBUG screen. I will be able to track it down for you.

The Sage version and program error line # would help track this.

The version is Sage Adv. 2016 5.30.3.0 and the error line is #7860 thanks

Alicia, I don't have 2016 loaded but have a 2017 version and I'm not seeing a line 7860 in WOWSDA. I even looked at v4.50. This is why I need your client's version of the program to verify. Thanks.

That area of the program is assigning values from the Production Employee File (WOG) to the screen variables (Employee #, name, etc). From Debug, Type: ? WOG$ to see the employee rec involved. Then type: BYE to exit. You can use DFDM on WOGccc file to see how that emp rec differs from the others.

If your ""new"" employee rec is already in the WOGccc file, either the string portion of their rec is short, or some MFG changes are affecting it and expecting more data.

yes the record that show in the debug is the new record trying to be added when getting the error

Sounds like a modified program isn't working.

yes I just found if I go to customizer selection I get the following error if I try to click on WO Error #11: Record not found or Duplicate key on write Program CM_SELECTOR_UI.pvc Loine 832

Any recent installs or upgrades?