Sage 100

Has anyone seen this error when trying to start the service for Sage 100 adv 4.40. Will run as an application but not as a service. Found one Resolution ID 413899 that said reinstall System setup but that didn't work. Any other ideas ?

Is the service started using the system logon? You may try starting the service with the Windows administrator logon.

Thanks @DougHiggs but then I get same message but with Error 1069 which has to do with right as the admin... New IT guy and is not on the favorite list.

Does the desktop version of the Application Server also not start? If so, it's easier to troubleshoot that than the service not starting,

No that works .

I think I've run into this when the share (or at least the MAS90 directory) does not have full permissions for users.

For me where service only hasn't started, it has been: 1) Password for service account has expired. 2) The App Server path (as seen in App Server Config / Apps tab) was using UNC path (should've been local drive path) 3) The service account was not a domain account. 4) What @ThereseLogeais said. In my case the service account had less permissions than the one I was logged into the server's desktop with which is why only service would error. 5) Haven't run into this but presumably if you don't have ""Log on as a service"" right under Local Security Policy it would err.

I have a scheduled call with the IT guy tomorrow afternoon. Will mention and look at what @ThereseLogeais and @AlnoorCassim said. Thanks for the suggestions !

Ok so all security has full rights as per IT. I did notice while we were on the phone that the Path to executable is wrong and that is my issue. I have rerun the Application server service setup several times to the correct path and it is not changing it. I have no idea what file I need to edit to make it correct since you can't delete a service. Help!

One way to do it would be through a combination of Regedit and DFDM of a pvk file (while starting up in MAS 90 mode). But I think this procedural approach would be better: * Stop the Application Server if it's running as a desktop app (everyone needs to be out of MAS). * Run Uninstall Application Server Service option under Start / All Programs / Sage. That will remove the service. * For the path go to Application Server Configuration / Apps tab. Click on the 1st item called ""MAS 200"" then click Details button. Inspect / fix the Start-In Directory. It should extend out to the correct \mas90\Home folder. Click OK. Repeat process for ""MAS 200 Link"". * Go to Server tab and click Start button. Make sure the desktop app server runs. If it does, close it. * Run Application Server Service Setup. * Continue to setup the service in Windows and start it from there and make sure no errors.

Thanks @AlnoorCassim I will do that once they are all off the system.

The uninstall of the service worked even though it was looking at a different service. Thanks @AlnoorCassim