I'm not surprised, agree that the KB is light on information. The cert's for this year were heavy on PR set up, options, do's and don'ts but not a lot of practical technical, mostly PowerPoint bullets, little of actual screens. To be expected PR 2.0 was likely in beta when the training materials were designed and recorded. PR 2.0 is a ""connected cloud"" product; Sage would be wise to put their best foot forward and serve their marketing message, partners and customers. What a great chance they'll have for that when they meet with our group.