Sage 100

Has anyone heard from their customers after they submitted paperwork to migrate to 100c to Sage that their registration updated automagically? I had one customer who had this happen to them back in January they sent the paperwork to Sage and then asked me 2-3 days later if I had ""upgraded"" them, which I hadn't. Somehow, whether it was through Sage Advisor Update or another way, the registration updated and users were getting the selection prompt for Classic vs. Standard view. I would prefer to be able to update registration manually for customers, after a program file backup. Any thoughts?

We have had this happen multiple times, Sage auto-updates they keys now. We have even had clients who were on standard and requested Advanced or SQL keys and they auto update to the installed Standard version.

As long as automatic updates work and don't blow up the system, I'm kinda okay with it. Speaking generally, not just about Sage, of course.

Block Sage Advisor?

Thanks for confirming, Bernie. Any idea how we can prevent it, or can't we?

Sage 100 has the ability to ""auto update"" install keys in the following versions: v2015 PU5+, v2016 PU2+, and v2017.0+. My understanding is the only thing needed is ""internet access"". I do not believe it has anything to do with Sage Advisor (but I may be wrong).

Thanks, Madeline. That's what I needed to know.

I can confirm it is not related to Sage Inventory Advisor. I had a client in the same situation but they do not have SIA. However, in their case, the keys didn't 'auto-update' until May 1. At which point it bricked their Payroll module. (which would be fine if they had finished transferring the data out of it to their new payroll provider)

http://www.evernote.com/l/AAHOTkArvQhIQaS8MaXtKfmGrGn_XqbKuBE/

Thank you, Wayne - that's a very helpful article!

@KerrieGuarino - Sage Inventory Advisor is not the same as Sage Advisor Update that Madeline is referring to. I don't mind the keys being checked and auto updated but Sage has this inane ability to screw the keys up. I have several clients that have auto updated and lost either users and or modules. Then you get snared into this circular email chain where Sage does not have any record of client having the said number of users or the lost modules that are now in trial mode. Sage finally fixed one case of the missing module that lasted 30 days. I HATE the first of the month when ET phones home....

@JeffSchwenk D'oh! That reading comprehension thing gets me every time. That said, I'm with you on the software phoning home.

It probably has happened to me at least a thousand times, but I stopped counting long ago. It will probably happen a thousand more times ......