General Consultant Discussion

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  • 1.  Has anyone had success convincing a customer to si

    Posted 06-04-2018 08:24
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    Has anyone had success convincing a customer to sign for a 3 year Sage plan then going through Dimension for monthly financing? This seems like a good way to keep Sage rate hikes away for 3 years. The main downside I see is if the customer is on a promo for migration from perpetual to subscription and has credits. I doubt that Sage will let them pay 3 years of the promo price and dodge what is very likely a 10% annual price hike as Sage works to eliminate the promo credit. Have you had any cases where Sage let a customer pay 3 years in advance when that customer was also coming in on a promo for perpetual to subscription?


  • 2.  RE: Has anyone had success convincing a customer to si

    Posted 06-04-2018 10:05
    Yes, have a customer on their second 3-year plan. They did not use financing, paid out of pocket. They were not coming from a promo; they had lapsed between the first and second 3-year plans.


  • 3.  RE: Has anyone had success convincing a customer to si

    Posted 06-04-2018 10:06
    I believe we did have one customer who migrated from perpetual to subscription during the ""promo"" days and it was a 3-year agreement. There were no issues accomplishing that. It seems like someone at Sage at some point probably calculated that it was to their advantage to get the 3 years up front rather than be concerned about the annual increase. There is always that risk that they will get frustrated after a year and do something else, so that is a factor. I am working on a few deals to go the 3-year Dimension Funding route, which would include the Sage subscription, third party software with 3 years of maintenance, hosting for 3 years, implementation and support/consulting for 3 years. For any configurations over 5-10 users, that becomes a big number, but they can pay monthly and in 3 years renew at a somewhat lower amount, since the implementation has been completed. The wild card in the formula is always going to be Sage cooperating.