Sage 100

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  • 1.  Has anyone had a client with a Customer Maintenanc

    Posted 03-20-2018 11:43
    Has anyone had a client with a Customer Maintenance screen that displays blank at the bottom of the Invoices and Statistics tabs where the aging should be? The headers are there, but there aren't even zeros on then lines - just grayed blank.


  • 2.  RE: Has anyone had a client with a Customer Maintenanc

    Posted 03-20-2018 11:49
    I haven't seen it. What does your Aging as Of show?


  • 3.  RE: Has anyone had a client with a Customer Maintenanc

    Posted 03-20-2018 11:56
    Have you customized your screens? Move your custom folder out of the AR subdirectory and open Customer maintenance back up. At least it will tell you if it is related to your custom screens.


  • 4.  RE: Has anyone had a client with a Customer Maintenanc

    Posted 03-20-2018 11:56
    It shows the date, but also grayed (even in Maintenance, logged in as Admin) and you can't access the little gear icon. I've rebuilt sort files, run the aging, and updated screens to current version.


  • 5.  RE: Has anyone had a client with a Customer Maintenanc

    Posted 03-20-2018 11:58
    But I have NOT tried a new customer screen with no mods... will need to try that. Client is running DSD MC, so customer screen would be affected - OOH, maybe that's it! Maybe it doesn't display with MC because of the currency change? Or maybe the customer needs to have the default currency set! Yeah, yeah, I bet that's it. OK, off to check that out.