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  • 1.  Has anyone experienced garbled text in AP paperles

    Posted 10-04-2013 07:45
    Has anyone experienced garbled text in AP paperless office documents? Have 2 clients with some PDFs not readable. But same computer prints other modules registers just fine.


  • 2.  RE: Has anyone experienced garbled text in AP paperles

    Posted 10-04-2013 08:16
    With my client, who just upgraded to 2013, it's the Invoices in Paperless. It's that damn MSS font - if they change it to Arial it looks fine.


  • 3.  RE: Has anyone experienced garbled text in AP paperles

    Posted 10-04-2013 10:50
    I wonder if it is related to a certain Adobe Reader version??


  • 4.  RE: Has anyone experienced garbled text in AP paperles

    Posted 10-04-2013 21:31
    for them it is the registers - should be same font for all modules but yet AP is garbled


  • 5.  RE: Has anyone experienced garbled text in AP paperles

    Posted 10-06-2013 14:19
    Yes - one of my clients is having the same problem. The AR sales journal is garbled but the DTR is fine. Did it work if you change the font on the journal.rpt using Crystal in the ..Reports folder? If that is the fix I'll be all over it.


  • 6.  RE: Has anyone experienced garbled text in AP paperles

    Posted 10-06-2013 14:26
    @alanniergarth - that should do it. Just make sure you make another copy of the fixed version elsewhere, because any update will overwrite it.