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  • 1.  Has anyone ever seen where the P/R module's curren

    Posted 09-23-2016 07:42
    Has anyone ever seen where the P/R module's current year and period all the sudden somehow change to a prior period/year? For example, the P/R module _was_ in Q3 of 2016, but now it shows it's in Q4 of 2015. We have confirmation that the quarter was last closed on 7/5, the copy of the company we have from 8/30 shows the P/R module in Q3 of 2016, and the system activity log doesn't show that someone by chance went into P/R Options to change something.


  • 2.  RE: Has anyone ever seen where the P/R module's curren

    Posted 09-23-2016 07:44
    YES! I HAVE! One possibility (this was a long time ago) - pull up the PR0 file and see if there are multiple records in the file with different company codes (or something like that).


  • 3.  RE: Has anyone ever seen where the P/R module's curren

    Posted 09-23-2016 07:44
    Make sure 'offline file sync' is not turned on.


  • 4.  RE: Has anyone ever seen where the P/R module's curren

    Posted 09-23-2016 07:47
    Is it possible someone did a company copy the wrong way?


  • 5.  RE: Has anyone ever seen where the P/R module's curren

    Posted 09-23-2016 07:56
    Not seeing anything like that, @BethBowers. 'Offline file sync', @DawnKulbacki?? Doesn't appear to be the case, @MaryJoKrueger.


  • 6.  RE: Has anyone ever seen where the P/R module's curren

    Posted 09-23-2016 08:00
    Offline File Sync is a Windows feature. It can do bad things to Sage data files. Google how to disable offline file sync for your workstation version of Windows. Usually under Control Panel - Sync Center. Check all workstations that use Sage.


  • 7.  RE: Has anyone ever seen where the P/R module's curren

    Posted 09-23-2016 08:28
    I just realized that at one point I was working in their prior 4.40 system in error (which shows Q4 2015), and I'm wondering if something somehow got messed up because of that.


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