Sage 100

Has anyone ever seen a large discrepancy between Master Console Users and the number of seats actually available? In this case its a 51 user system, and master console only shows that 36 are in use. Running ""*info"" from File...Run... shows that only 2 seats are available.

Master Console is counting distinct Launcher tasks. *INFO is better because it uses the actual TCB(24) command TO check the ProvideX count from the activate.pvx. BTW you can run this yourself from SYZCON by typing ? TCB(24) So I'm thinking you have 2 seats available. First go to the server and see if you have unexpected open screens that did not close down normally. If so maybe the App Server is not running under a domain account or you have aborted tasks related to printing of forms / reports. See if closing down some of the screens increases your *INFO count. If it's not that then perhaps you have auto-run type of tasks run through a shorcut or BAT file or similar. E.g. Do you have V/I import job BAT file running where AUTO is set as the last argument? Or a Timeclock Punch-In / Punch-Out or anything else that runs ""Mas90 style""? In fact, anything app running through the BOI will run Mas90 style and take up a license. BOI is notorious for not relinquishing the license if you don't dispose the Sage objects properly. Usually you see a bunch of pvxcom sessions in the Task Manager of the machine where the BOI executes. Hope that helps.

I know this thread is old, but a customer (2018 Premium) is having this happen today, with WSP integration failing with no licenses available when there should be. Is there a way I can see the list of active connections (through the service, and MAS90 style)? We use automated VI jobs, but I made sure they were all closed and still have missing licenses. 14 total (in Portal and in *info) 1 used in Master Console (me, logged in to see the master console) 10 available (in *info) That leaves three unaccounted for. I heard rumors that one is eaten by the system now, so two mystery connections. Any clues of where to look? *has an idea... perhaps this is it? Two open connections to activate.pvx for users which are not logged into Sage 100.