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Has anyone ever seen a Crystal report not display

Beth Bowers

Beth Bowers06-13-2012 08:22

  • 1.  Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 07:23
    Has anyone ever seen a Crystal report not display its prompts when run from a workstation, but will when run from the server?


  • 2.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 07:25
    Any workstation or a certain workstation? What version of Crystal? Have you tried uninstalling the client? 90 or 200?


  • 3.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 07:38
    Hmmm. I don't think i have, but I wonder if you've got the save data with report option checked and for some reason on the workstation it's not recognizing a need to re-query the database.


  • 4.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 07:43
    Still working on Jeff's questions, but I can verify I didn't check the Save Data With Report, at least. This is for another reseller and I don't have access to the client, so I have a wait to get other details.


  • 5.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 07:45
    Oh, wait, I know it's MAS 4.3.x so it would be Crystal 10.


  • 6.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 07:50
    I think the save data with report is a good possibiilty now that you mention it.


  • 7.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 08:09
    OK, more detail. You get the prompt when you run it from Crystal, you don't get the prompt when it's on the Menu, and it doesn't matter if it's on the server or the workstation. Menu = No Prompt.


  • 8.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 08:12
    I it a customized standard report or is it total custom report. I'm thinking somewhere in the past, you couldn't use your own parameters in the record selection because MAS would programattically set that and any thing you had in there would be ignored.


  • 9.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 08:13
    I mean: is it a customized standard report or a total custom report?


  • 10.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 08:15
    Total custom , on the custom menu - and by the way, using the Select Group usually will work on those customized standard reports when it ignores the Select Record.


  • 11.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 08:18
    Thanks, that's good to know. So we know if the Save Data with report option is selected yet?


  • 12.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 08:22
    It is NOT selected


  • 13.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 08:40
    So does it bring up ANY data? Is it everything with no selection criteria? What are the parameters for?


  • 14.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 08:54
    It just hangs - never does the prompt or goes beyond that


  • 15.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 08:57
    Is it 90 or 200? What printer is selected? It's not Deferred, is it (see below)? http://infosource.sagesoftwareonline.com/sw_attach/kdb.asp?isresolutionconceptid=472470


  • 16.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 09:01
    Now damn it, I tried looking for something like that, but obviously didn't use the right words. God forbid I used ""Hangs"" instead of ""Stops responding"".... THANKS, @ThereseLogeais for this - I'll get back to the reseller and see if this might be it. I'm hopeful!!!!!


  • 17.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 09:10
    FYI, here's what I used: ""no parameter prompts when on menu crystal report


  • 18.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 09:18
    it's not what you say, it is how you say it.........................


  • 19.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 09:27
    Always say it with a smile. :) No, that's not true. Cussing under your breath often works as well if you include the right words...


  • 20.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 10:51
    Say it with a smile and a bat behind your back.


  • 21.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 10:54
    Wow, this is taking a turn toward the dark side! Seriously though, @BethBowers , did @ThereseLogeais 's excellent search skills help you out?


  • 22.  RE: Has anyone ever seen a Crystal report not display

    Posted 06-13-2012 11:00
    @BrettLyder - waiting on response from reseller on west coast