90p Admin

Has anyone else looked at the survey responses to the iSysAir webinar? Abysmal. @JeffSchwenk you were quite generous apparently. You gave them the highest ratings of anyone.

I was on the webinar and it was a repeat of what Tyler had done the previous time. Most of it is generic terms definition and pretty basic. It was ok the first time - I learned a little. But the second was too basic. I think he could have improved if he talked in more specifics about their process for setting up Sage 100 users. What they offer that's unique. Why their offerings are a better fit. Instead it was mostly a primer on cloud terms and pretty generic. He wanted a lot of questions but the group and content was really not big enough to lend itself to that. I may be jaded as I view cloud computing as mostly another delivery mechanism vs some mysterious offering that needs a high tech company to implement. We have a call on Monday with Hellen from iSySair and probably others from iSySair. My guess is that they won't renew. I feel they had an unrealistic view of what involvement with our group would accomplish for them. The whole area of cloud computing is also highly competitive and probably only going to get even more competitive. I know Tyler and the rest of his group have not been happy that we have other members who offer cloud computing. I think the cloud offerings lend itself to a lot of white labeling and it would not be possible for us to get ""rid"" of every member who may offer a white labeled cloud hosting service. I don't think we have anything we can do to become their outsourced marketing department They need to figure out how they market their services and any interaction with 90 Minds seems like it is going to take them longer than they are probably willing to commit.

I'm surprised Tyler didn't attend today's vendor webinar. He said he was going to attend.

unfortunately Cloud vendors are where computer hardware were 10 years ago. Not a lot of differentiation between them

I didn't want to get them too discouraged. Session sucked. Nothing new from previous one, he hung up before I could engage him in a question. Actually, I liked the first one better because Jerry was there asking tough but fair questions.

Seriously! Your 3 on the presenter was the highest score anyone gave any part. A NPS evaluation would be -5 on the content and a -5 on presenter.

All I have to say was OUCH. Tyler maybe shouldn't be doing presentations.

I believe the scoring was 1 - 5. I gave him a lukewarm for trying. I am glad he wasn't my employee as I would have to start looking.

The scoring was 1-5 but the way NPS works 1-3 counts a -1, 4 counts as a neutral or zero, and a 5 counts as a +1.

And since there were 5 responses and each counted as a -1 the NPS was -5 on both.

I hate to say it but Azure, AWS etc is really going to put the hurt on these guys. With a little training, any of us can cloud host our clients and at a much lower cost. The days of building out your own data center or renting fixed capacity in one to sell hosting services profitably are over. Heck, cloud storage is now basically free for anybody who has Office 365. This is why I'm not out marketing online file backup. Our soluton is highly differentiated as business continuity, and even with that, there is no guarantee it won't become more commoditized down the road. This is one of the darlings of wall street and doesn't look like the chart of a company that can survive. If your stock price isn't a 'hockey stick' in the tech industry, hang it up long term... http://goo.gl/V3pgX1