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Has anyone dealt with Version 4.3 product update 2

  • 1.  Has anyone dealt with Version 4.3 product update 2

    Posted 10-22-2014 11:54
    Has anyone dealt with Version 4.3 product update 22 where all windows seven machines crash after selecting export/email in any module while printing. Microsoft error displays. Problem event name: APPCRASH. Application name PVXWIN32.exe Fault Module Name ntdll.dll


  • 2.  RE: Has anyone dealt with Version 4.3 product update 2

    Posted 10-22-2014 11:59
    I have one note to disable PEP but it doesn't see entirely on point. Description Error: ""Exception EAccessViolation in module ntdll.dll at 0001A1C1"". Access violation at address 7C81A1C1 in module 'ntdll.dll'. Write of address 0149EEE8 after opening Sage 100 ERP Resolution Disable Partner Enhancement Program (PEP) Log into Sage 100 ERP as administrator Disable Partner Enhancement Program (PEP) Entitlement Sage 300 ERP Last Modified Date:1-23-2014ID:29113


  • 3.  RE: Has anyone dealt with Version 4.3 product update 2

    Posted 10-22-2014 12:09
    Thanks for your quick response. Unfortunately PEP didn't exist in version 4.3 Sage100


  • 4.  RE: Has anyone dealt with Version 4.3 product update 2

    Posted 10-22-2014 12:25
    I like to blame it anyways...


  • 5.  RE: Has anyone dealt with Version 4.3 product update 2

    Posted 10-22-2014 12:27
    PU update 22 - that's a long time to hang with 4.3.


  • 6.  RE: Has anyone dealt with Version 4.3 product update 2

    Posted 10-23-2014 07:17
    Export from preview instead, PU 23 does that as well.


  • 7.  RE: Has anyone dealt with Version 4.3 product update 2

    Posted 10-23-2014 12:00
    Isn't there a hot fix for windows 7 at this release level? LM4046 or there abouts? Relates to printing issues.


  • 8.  RE: Has anyone dealt with Version 4.3 product update 2

    Posted 10-23-2014 12:02
    Oh what memory- I checked it is LM4046. 430 PU18 and higher Windows 7


  • 9.  RE: Has anyone dealt with Version 4.3 product update 2

    Posted 10-23-2014 12:47
    Nice! Does LM4046 fix the annoying MAS has stopped working when it can't find a matching printer?


  • 10.  RE: Has anyone dealt with Version 4.3 product update 2

    Posted 10-23-2014 13:06
    It is recommended that Windows 7 Workstations running v4.30 PU18 and higher have this fix installed. I am sure that there are other printing issues that this fix resolves just don't know if this specific one is. I think there might be a couple of potential causes to that error message though. You know the ole saying ""if the fix fits, install it"" (or something like that :) )


  • 11.  RE: Has anyone dealt with Version 4.3 product update 2

    Posted 10-24-2014 08:39
    Just realized LM4046 is the 4.30PDFDriverUpdate - it does NOT prevent the MAS has stopped working issue. Been there done that.


  • 12.  RE: Has anyone dealt with Version 4.3 product update 2

    Posted 10-29-2014 00:17
    Don't forget this old gem: https://partners.sagenorthamerica.com/irj/go/km/docs/sageKM/Sage%20MAS%2090%20and%20200/Gated%20Customers/Warr_Svc_Support%20Plan/526967.html


  • 13.  RE: Has anyone dealt with Version 4.3 product update 2

    Posted 10-29-2014 07:28
    LOL love the engineering status, they've been reviewing that one a LONG TIME!