Sage 100

Had a client with an ACH file that duplicated 2 people from the prior week, but they were NOT actually paid in payroll. If you look at the Check Register, which has the DD total at the bottom, it differs from the Direct Deposit report that prints right after. And of course these people were not paid because they no longer worked there... Anyone else ever see something similar?

This sounds like something we saw with a client that had the ""file missing"" error during the previous payroll run. This was prior to the windows fix being available and installed on their system. In their case those extras didn't hit anywhere other than the ACH files so we removed them from the datafile and re-generated the ACH file.

@JennySearl - ah, as good of an answer as any. Thanks! This client didn't notice until doing bank rec 6 weeks later...