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GoToAssist Remote Support - Errors When Joining a Session and During Login

  • 1.  GoToAssist Remote Support - Errors When Joining a Session and During Login

    Posted 03-19-2020 14:37
    Edited by Brett Zimmerman 03-19-2020 14:38

    GOTOASSIST REMOTE SUPPORT - ERRORS WHEN JOINING A SESSION AND DURING LOGIN

    New incident: Investigating

    We are actively investigating reports that some GoToAssist Remote Support customers may be experiencing issues where they cannot login or join active sessions. Our engineers are working to resolve the issue and will provide another update shortly.

    Time posted

    Mar 19, 2:29 ET

    Components affected
    GoToAssist Remote Support


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    - Brett
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