General Consultant Discussion

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  • 1.  GoToAssist

    Posted 08-14-2019 15:15
    Anyone else having issues with GoToAssist today?? Customer gets a Page Not Found message when clicking on the session link.

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    Therese Logeais, Technology Integrators
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  • 2.  RE: GoToAssist

    Posted 08-14-2019 15:21
    You are not alone: https://status.logmeinremotesupport.com/

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    Michelle Forsey
    Eide Bailly, Inc.
    801-456-5470
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  • 3.  RE: GoToAssist

    Posted 08-14-2019 15:33
    I think this is the first time I've had an issue like this. Hope they fix it soon!

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    Therese Logeais, Technology Integrators
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    Original Message


  • 4.  RE: GoToAssist

    Posted 08-14-2019 15:39

    I just tested and it started working  after a couple tries. ...  whew!!

     

     

     

    Jim Woodhead | VP of Professional Services

     

    
image001.png@01D39145.CE3B9AA0




     

    p: 800.627.9032 x125 | m: 619.990.3946


    e: jimw@dsdinc.com

    w: dsdinc.com

     



    ------Original Message------

    You are not alone: https://status.logmeinremotesupport.com/

    ------------------------------
    Michelle Forsey
    Eide Bailly, Inc.
    801-456-5470
    ------------------------------


  • 5.  RE: GoToAssist

    Posted 08-14-2019 16:14

    Incident status: Monitoring

    Our engineers have corrected the issue and we are confirming that all services are functional.
    We will continue to monitor the situation and will provide a final update shortly.



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    - Brett
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    Original Message


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