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Generate PO issue

  • 1.  Generate PO issue

    Posted 04-28-2026 17:16

    Have someone on 2024 who has the Generate PO button activated in SO Entry.  If they click on it, nothing is generated.  If I go to Auto Generate from Sales Order option on the Main Menu in PO, I can generate from the same SO. Don't they both use the same options?  There is a vendor number on the line, and it's setup to use SO quantity.

    WTH?



    ------------------------------
    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
    ------------------------------


  • 2.  RE: Generate PO issue

    Posted 04-28-2026 17:26

    Security setting?



    ------------------------------
    Jeff Schwenk
    Owner
    Bottomline Software, Inc.
    Waynesboro VA
    (540) 221-4444

    Improving bottom lines for over 25 years!
    ------------------------------



  • 3.  RE: Generate PO issue

    Posted 04-28-2026 17:44

    That's my thought too.  Does it work for someone with AllAccess level role permissions?



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 4.  RE: Generate PO issue

    Posted 04-28-2026 18:47

    I logged in as myself and tried it - same thing.  I would think that either it wouldn't let you click on the Generate PO in the first place, OR it would also not let you Auto Generate from Sales Orders - but anyway, I logged in as me and it was the same way.  I tried different items, different customers, different vendors.  I made sure there was no Qty On Hand of the items. I stood on my head and barked like a dog, and STILL nothing. Except some weird looks from the real dogs.



    ------------------------------
    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
    ------------------------------



  • 5.  RE: Generate PO issue

    Posted 04-28-2026 18:48

    Also, this HAD been working.  They have no mods and I didn't recently install any Sage updates. They updated to Win 11 workstations, but that doesn't explain it when I'm logged into the server.



    ------------------------------
    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
    ------------------------------



  • 6.  RE: Generate PO issue

    Posted 04-28-2026 19:01

    I assume this is enabled in PO options.

    Maybe a corrupted panel broke the button?



    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 7.  RE: Generate PO issue

    Posted 04-28-2026 19:15

    No, it TRIES.  You even see a quick blue line like it's creating something, then it comes back and says it didn't and that you should check your data. Flipping it off hasn't helped, either.

    I even tried changing some of the default settings in Auto Generate and then changing them back.



    ------------------------------
    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
    ------------------------------



  • 8.  RE: Generate PO issue

    Posted 04-28-2026 19:18

    Any scripts on the PO tables that might be interfering? 



    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 9.  RE: Generate PO issue

    Posted 04-28-2026 19:37

    OMG, that was it but not it!  If you were here, I'd be grabbing you by the arms and shaking you and screaming.  They have no scripts but they DO HAVE - the Confirm To field in PO recently set to REQUIRED. When I took that requirement back off in Adv Field Settings, it created the PO!!!!!!!

    So I put the Required back on that field but set a Default value of None.  Tried the Generate PO button - failed.  Then I tried the Auto Generate from SO again and this time actually updated the report and it created the PO and the Confirm to field was BLANK and when I pulled it up and saved it again, it let me save it as a blank. The only time it appears to check is when you are first creating manually AND if you are creating from Generate PO.  I changed the option to copy it over from the SO but upon checking their data, that's not going to work.  We'll have to discuss tomorrow.

    THANK YOU FOR POINTING ME IN THE RIGHT (GENERAL) DIRECTION!  WOO HOO!



    ------------------------------
    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
    ------------------------------



  • 10.  RE: Generate PO issue

    Posted 04-28-2026 19:49

    I'm happy to help.  That's what community participation is all about!



    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 11.  RE: Generate PO issue

    Posted 04-28-2026 19:53

    You're just saying that because I'm not shaking you and screaming right now.  :-)



    ------------------------------
    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
    ------------------------------



  • 12.  RE: Generate PO issue

    Posted 04-28-2026 19:57

    *remote-high-five*



    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------