General Consultant Discussion

 View Only
  • 1.  FYI...SWK to take on Hightower's enhancements. I

    Posted 04-11-2012 14:06
    FYI...SWK to take on Hightower's enhancements. I just received this email from Alex at SWK this afternoon. Dear Valued Customers & Partners: SWK Technologies, Inc. is pleased to announce the addition of Point of Sale Professional, Time & Billing Professional, Timekeeper, Multi-Bin Advanced Distribution, Direct Deposit and several others into SWK's enhancement portfolio. SWK's experience, technical strengths and vision will take these enhancements for Sage 100 ERP (F/K/A MAS90/200) into version 4.5 and beyond. If you previously had a maintenance plan with Hightower that expired up to 3 months back or coming up for renewal 3 months in advance, you can expect to receive a renewal notice from SWK within the next 3 weeks. During the ramp-up period, all late fees for renewals will be waived (expiration back or forward within 3 months of today). SWK will offer annual maintenance plans with or without technical support. Timekeeper, Time & Billing Professional and Direct Deposit are available for immediate release in Sage ERP 100 version 4.5. Multi-Bin Advanced Distribution for version 4.5 is scheduled to be released on May 15th 2012; Point of Sale Professional is expected for release on or about July 15th 2012. We will keep you informed should these dates be moved up, or if we provide additional service updates. For product pricing, demos or if you have maintenance & support plan questions, please contact Stella Chammas (973) 251-0072, stella.chammas@swktech.com or Alex Nastashkin at (973) 758-6126, alex.nastashkin@swktech.com. To schedule an upgrade or for new implementations, please contact Debbie Berndt at (973) 758-6128 or debbie.berndt@swktech.com. General support questions and issues should continue to be directed to the SWK help desk at (877) 979-5462, or you can submit a support ticket to helpdesk@swktech.com. Support will be provided Monday through Friday, between 8:30AM and 5:30PM Eastern time. Calls will be handled on a first come, first served basis, with special consideration to mission-critical issues. Thank you in advance. We look forward to providing you with the expert support you expect and deserve. Alex Nastashkin Inside Sales Mgr. / Marketing Director SWK Technologies, Inc. 5 Regent Street, Suite 520 Livingston, NJ 07039 P 973.758.6126 F 973.758.6120 www.swktech.com alex.nastashkin@swktech.com


  • 2.  RE: FYI...SWK to take on Hightower's enhancements. I

    Posted 04-11-2012 14:42
    Is it likely that SWK will be easier to work with and do a better job with these products? I would certainly like to know how realistic they think their release dates are. Especially POS.


  • 3.  RE: FYI...SWK to take on Hightower's enhancements. I

    Posted 04-11-2012 15:33
    Me too.


  • 4.  RE: FYI...SWK to take on Hightower's enhancements. I

    Posted 04-11-2012 19:27
    It's not called pos for nothing. Don't be a pioneer.