Found it! First, I manually re-selected the units in the Row Format. No change. Then I checked the Column Layout again, but no units are specified. Then I looked at the Tree for the umpteenth time. When @DawnKulbacki said ""picked the correct company code"", it led me to look at the Company column of each branch. On the customer's old system, they had ""ANPC"", but when I set up my connection on my local system, I made it the same as their Sage company code of ""ANP"". I thank you all for replying!