Does anyone know if FRx works with v2019? Recently upgraded client to v2019 from v2017 and now getting following error. Have tried the resolutions below as well. Would like to verify that it DOES work for someone before digging into it further.
FWIW, FRx still works when v2017 is used on same workstation.
Resolution ID 417411
"(CheckOFSIConnection)8900: A DirectLink Error Has Occurred During The Connect To FinSYSEntity Procedure" when selecting the default company
Entry Type: Informational
Product: FRx
Application: FRx Desktop
Version Reported: 6.5, 6.7
Subject:
"(CheckOFSIConnection)8900: A DirectLink Error Has Occurred During The Connect To FinSYSEntity Procedure" when selecting the default company.
Possible Resolution:
Note: Sage Software Customer Support is not responsible for assisting with network issues and takes no responsibility for changes made to your network or for errors in these instructions. Consult your network administrator before making changes.
FRx for Sage MAS 90 and 200:
- The version of FRx may not be compatible with the version of Sage MAS 90 and 200. Check the Integrated Solutions Capability Matrix.
- The user may not have access to the Sage MAS 90 or 200 data files. All FRx users should have 'Full Control' permissions to the ..\Mas90 parent folder (the folder above ..\Mas90). FRx users must have at least the following permissions:
- Modify
- Read & Execute
- Read
- Write
- Delete and recreate the company in FRx.
- Open FRx / Company / Information and click 'Find'
- Select the company that is having the issue and click 'Delete'
- Recreate the company. For more information, see How to set up a new company in FRx.
- The Sage MAS 90 ODBC Driver Version may be incorrect.
- Run Workstation Setup to upgrade the ODBC driver (..\Mas90\Wksetup\Setup.exe)
- Try recreating the DSN for FRx. - Did NOT try this.
- The Sage MAS 90 or 200 data may not have been converted from the prior version. Be sure to convert all data before using FRx for the current version.
- The FRx user may be blocked by ODBC Security in Sage MAS 90 or 200.
- Open Library Master / Setup / ODBC Table/Field Security Maintenance.
- Verify that the "Read" levels are 5 or lower for all General Ledger tables and fields.
- Open Library Master / Setup / ODBC User/Company Security Maintenance.
- Select the user and company.
- Verify that all "Read" levels are set to 5 or higher for General Ledger.
- SY_FRx.pvc may be missing from the ..\Mas90\Soa directory for version 4.00 & 4.05 or the ..MAS\SY for version 4.10 & 4.20.
- A Sage MAS 90 or 200 user license may not be available.
- Verify Sage MAS 90 or 200 can be launched successfully from the applicable workstation.
- Run ..\Mas90\Home\Pvxcom.exe
- In Windows Explorer, go to ..\Mas90\Home\ for version 4.00-4.10 or C:\Program Files\Common Files\Sage\Common Components for version 4.20
- Double-click Pvxcom.exe.
- Repeat for each workstation that accesses FRx.
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Jeff Schwenk
FORMER 90M Board Member
Bottomline Software, Inc.
Waynesboro VA
540-221-4444
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