Sage Intelligence is included with almost all versions of Sage licenses. Last I checked it was $99/mo for a subscription should you need unlimited licensing ( viewer & designer ? )
I have always led with the included SI so as to avoid the “why did we buy x when SI is included?”
9.5 out of 10 of my customers declined any setup assistance. About 50% seem to regret it. One went so far as to hire some independent ( overseas? ) group to set up their reports. They’re now paying another $8,000 to fix that mistake…
Pros
- included
- it’s Excel so it must be easy
- no additional var fee to resell
- lots of experienced users for questions
Cons
- Sage seems to have fallen out of love with the product and I question it’s long term future
- it’s Excel which means people design Frankenstein-spreadsheets
- it can be slow
- it’s Excel - setup ( surprisingly ) can be finicky ( not always but enough to be annoying )
- customers view it as DIY and they won’t call until “the car is almost over the cliff” then you’ll become the unpaid search and rescue ( unless you spent some time up front giving them options for your assistance and speaking out your rescue fee)
- pricing and capabilities are confusing as to what features are included and what’s extra - so you’ll probably end up on the $99 a month plan ( spoiler: Sage is hit or miss on explaining this too )
- it’s Excel - no customer feels like they should pay you for helping them with Excel — whether it’s the initial research, the setup or the debugging
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Wayne Schulz - Schulz Consulting - 860-516-8990
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