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Final Membership Survey Results

  • 1.  Final Membership Survey Results

    Posted 07-28-2025 12:04

    Happy Monday- we have concluded our 2025 Membership Survey.  Attached is a summary of results on a power point (not pretty yet) and the link below provides you will all results and individual responses.  Here is a summary for you as well.  

    90 Minds Consultant Member Survey – Board Summary Report
    Date: July 28, 2025
    Total Responses: 44 (100% completion rate)

    Executive Overview

    The 2025 Consultant Member Survey provides strong insight into member satisfaction, platform engagement, content preferences, and future organizational direction. Overall, the data reflects a solid foundation with room for meaningful growth, especially in content offerings, engagement tools, and expansion into additional ERP platforms.

    Key Findings

    1. Overall Member Experience

    • A large majority of members rated their overall experience positively, indicating general satisfaction with their 90 Minds membership and community engagement.

    2. Engagement with Higher Logic Platform

    • While most members value the Higher Logic platform, usage frequency varies:

      • Posting/Replying: Approximately 40% have posted or replied in the past year.

      • Reading/Browsing: Most members access the platform passively (reading more than engaging).

      • Top-valued features include:

        • Access to peer discussions and quick support

        • Content library resources

    Recommendation: Increase interactive engagement strategies, such as targeted questions, discussion prompts, or gamified participation.

    3. Content & Education Preferences

    • Members strongly indicated a desire for more year-round educational opportunities:

      • Topics of Interest: Training on Sage 100 and Sage Intacct, vertical market content, integration strategies, and leadership skills.

      • Webinars were well-received; the most attended include:

        • ScanForce's "Missing Pieces" session

        • AcuConnect webinars on negotiation and listening

      • Recording Use: About half of respondents reported using the resource library to access webinar recordings.

    Recommendation: Expand webinar offerings and consider bundling content in mini-summits or learning series.

    4. Interest in Ongoing Learning

    • 90%+ of respondents want continued educational offerings outside of the Meeting of the Minds (MOTM) conference.

    Recommendation: Develop a calendar of monthly or quarterly webinars and peer-led sessions to drive value between conferences.

    5. Membership Categories & ERP Focus

    • Respondents were distributed across membership categories, with most supporting Sage 100.

    • Intacct support is growing, and there is a strong indication that hybrid firms (supporting both platforms) will increase.

    Recommendation: Continue building dedicated content tracks and online communities for Sage Intacct while maintaining core offerings for Sage 100.

    6. Future Business Outlook

    • Members expect evolution over the next 12–24 months, especially in:

      • Expanding services

      • Partnering with new ISVs

      • Adopting new technologies and ERP products

    Recommendation: Align community growth with member business goals-consider forming strategic working groups or think tanks focused on innovation and market trends.

    Opportunities for Improvement

    • Platform Engagement: Offer orientation sessions or user guides to encourage more members to contribute actively on Higher Logic.

    • Educational Planning: Use this feedback to tailor MOTM and Education Committee planning around identified high-value topics.

    • Committee Recruitment: Encourage survey participants to join committees aligned with their interests-especially Education, Events, Tech, and Outreach.

    Conclusion

    The 2025 Consultant Survey confirms strong satisfaction with the 90 Minds community and clear demand for deeper engagement and content expansion. By acting on this feedback, we can continue to strengthen member value, expand our ERP footprint, and improve year-round engagement.

    2025 Consultant Member Survey

    Surveymonkey remove preview
    2025 Consultant Member Survey
    View and analyze results from the 2025 Consultant Member Survey SurveyMonkey survey. See actual response data, text summaries and word clouds.
    View this on Surveymonkey >



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    Anne Sawyer
    Executive Director
    90 Minds Inc.
    Sunset Beach CA
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