Sage 100

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  • 1.  File ..\MAS90\MAS_SYSTEM\SY_SagePEPTrack.M4T not found

    Posted 10-08-2025 08:40

    Sage 100 2023 Standard getting an annoying popup (able to click past it and do whatever they need to) File ..\MAS90\MAS_SYSTEM\SY_SagePEPTrack.M4T not found.

    Detail gives error 12 SY_SagePEP.pvc Line 727

    The file does in fact exist.  I tried replacing it with a copy from my system, but it won't let the copy happen - appear to be locked up by something.  Rebooting did not clear the lock, and IT says there is no mention of that file in the AV logs.  Real time scans have been turned off -file still locked.

    Any ideas?

    Phil



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    Phil McIntosh
    Friendly Systems
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  • 2.  RE: File ..\MAS90\MAS_SYSTEM\SY_SagePEPTrack.M4T not found

    Posted 10-08-2025 08:54
      |   view attached

    Maybe back everything up then try resolution 2 on the article attached to this post.



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    Doug Higgs
    Midwest Commerce Solutions, Inc
    (312) 315-0960
    Chauffeur, Chef, and Personal Assistant to Sprinkles
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    Attachment(s)

    pdf
    sy_sagepeptrack.m4t.pdf   944 KB 1 version


  • 3.  RE: File ..\MAS90\MAS_SYSTEM\SY_SagePEPTrack.M4T not found

    Posted 10-08-2025 08:55

    When you rebooted, did the Sage 100 application service automatically start? Maybe that locked the file.

     

     

     

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    David Overholt

    DWD Technology Group, Inc.

    9921 Dupont Circle Drive West, Suite 300 | Fort Wayne, IN 46825

    260.423.2414 main

    260.399.8655 Direct

    800.232.8913 toll free

    sagesupport@dwdtechgroup.com

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  • 4.  RE: File ..\MAS90\MAS_SYSTEM\SY_SagePEPTrack.M4T not found

    Posted 10-08-2025 10:18

    Is PEP disabled?  If you can't get to the Admin console, maybe check/edit the flag using DFDM.

    (Disabling PEP is literally the first thing I do for every new install).



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 5.  RE: File ..\MAS90\MAS_SYSTEM\SY_SagePEPTrack.M4T not found

    Posted 10-09-2025 08:35

    I also disable PEP for every installation.  And when we adopt a client, it is the first thing I change.  



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    Madeline Stefanou
    RKL eSolutions, LLC
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    Original Message


  • 6.  RE: File ..\MAS90\MAS_SYSTEM\SY_SagePEPTrack.M4T not found

    Posted 10-09-2025 09:57

    For every new install and upgrade:

    1) Disable PEP

    2) Uninstall Sage Update Advisor. 



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    Michael McDonald - Consultant
    Michael T McDonald CPA
    (616) 813-8887 - mike@mcdcpa.com
    ------------------------------

    Original Message


  • 7.  RE: File ..\MAS90\MAS_SYSTEM\SY_SagePEPTrack.M4T not found

    Posted 10-09-2025 09:59

    I wonder if Sage even looks at the PEP results anymore?



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    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
    ------------------------------

    Original Message


  • 8.  RE: File ..\MAS90\MAS_SYSTEM\SY_SagePEPTrack.M4T not found

    Posted 10-09-2025 10:05

    Last I heard (on a Sage City thread during a PEP outage where everyone was talking about disabling it), a Sage responder indicated they did use the PEP data (...and asked if everyone could turn it back on after the PEP server was fixed...). 

    I'm not sure how true that was, even at the time.



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    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------

    Original Message


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