Sage 100

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  • 1.  File in use when trying to add UDF

    Posted 05-01-2026 19:26

    I'm trying to add the UDFs that ROI requires for InSynch and keep getting a message that the SO_SalesOrderHeader file is in use.  This is on an SWK server and I don't have rights to reboot BUT they did reboot about 2 hours ago. Starship had 2 services running and I stopped both of those. I could actually clear all files in the LOCK folder, but when I get back into UDFs and try to update again, that lock file is created again. Everyone is off the system.

    HOW DO I GET THIS DARNED THING TO UPDATE?????



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    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
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  • 2.  RE: File in use when trying to add UDF

    Posted 05-01-2026 23:11

    STD, Adv or Premium? Perhaps stop the service and log in as MAS90 mode??



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    Jeff Schwenk
    Owner
    Bottomline Software, Inc.
    Waynesboro VA
    (540) 221-4444

    Improving bottom lines for over 25 years!
    ------------------------------



  • 3.  RE: File in use when trying to add UDF

    Posted 05-02-2026 08:21

    Premium, and tried that already - sorry, forgot to mention it



    ------------------------------
    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
    ------------------------------



  • 4.  RE: File in use when trying to add UDF

    Posted 05-02-2026 09:19

    Try renaming all enhancement link files, doing the UDF's and then renaming them back.



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    Jeff Fiddelman
    DSD Business Systems
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  • 5.  RE: File in use when trying to add UDF

    Posted 05-02-2026 13:17

    @Jeff Fiddelman - you get the grateful hug of the day!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!  That worked!



    ------------------------------
    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
    ------------------------------



  • 6.  RE: File in use when trying to add UDF

    Posted 27 days ago

    I wanted to add a little note for future reference in case anyone still runs into the "file in use" issue when trying to add a UDF in Sage 100-even after renaming the files in the Links folder.

    I've found another approach that works for me: I create a dummy company with just the GL and Common Information modules installed. Then, I log into that dummy company and try running the update there. This has helped in cases where, for example, I get the "file is in use" message for whatever company I'm currently logged into-so if I'm in ABC company, I get the error for ABC, and if I'm in XYZ, I get it for XYZ. Using the dummy company seems to bypass this problem and allows the update to go through smoothly.

    Hope this helps someone down the road!



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    David Overholt
    Programmer/Project Manager
    DWD Technology Group
    Fort Wayne IN
    (260) 399-8655
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  • 7.  RE: File in use when trying to add UDF

    Posted 05-01-2026 23:25
    INSYNCH Manager is off?

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    Bob Pfahnl
    Manager - Silicon Valley
    DSD Business Systems
    ---------------------------------





  • 8.  RE: File in use when trying to add UDF

    Posted 05-02-2026 08:20

    Hasn't been installed yet



    ------------------------------
    Beth Bowers
    Dog Mom, first and foremost. The rest is all just necessary to keep the dogs in biscuits.
    (269) 358-0989
    ------------------------------