I think that I'm over the hurdles. We've had to uninstall and then reinstall, which seems to have resolved it. Weird.
I thank you all for your help!
Karen
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Karen O'Lane
Accounting Systems, Inc. (ASI)
kolane@asifocus.com90 Minds Secretary
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Original Message:
Sent: 11-22-2022 12:18
From: Jeff Schwenk
Subject: FAS Service Won't Start
I find FAS tech support helpful (at times). Start a chat session with them.
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Jeff Schwenk
Bottomline Software, Inc.
(540) 221-4444
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Original Message:
Sent: 11-22-2022 09:14
From: Wayne Schulz
Subject: FAS Service Won't Start
You may have already seen this - just an FYI for anyone in the future who searches for a similar issue/problem
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Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
Moodus, CT
Original Message:
Sent: 11-22-2022 09:14
From: Wayne Schulz
Subject: FAS Service Won't Start
Summary
<content>
- Service manager won't start
- FASSVCMGR.exe
</content>
Cause
<content>
The service manager is unable to run with standard permissions and must be run as administrator.
</content>
Resolution
<content>
On the server where the Sage Fixed Assets Network Server Components are installed:
- Go to c:\fasserv or sfaserv\common\fassvcmgr.exe
- Right click the fassvcmgr.exe and select Run as Administrator
If the Service Manager starts successfully; to allow the Service Manager to be launched from the Database Utility in future:
- Go to c:\sfaserv\common\fassvcmgr.exe
- Right click on fassvcmgr.exe and select Properties, Compatibility, and check the option for Run this program as administrator
Click Apply, click OK
- Go to Start, All Programs, Sage Fixed Assets, Tools
- Right click Database Utility - Network Depreciation & Tracking, select Properties, Compatibility, and check the option for Run this program as administrator
- Click Apply, click OK
When in the Database Utility, the Service Manager should then open successfully when the Service Manager button is clicked.
Disable security software and try again
</content>
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Wayne Schulz
wayne@s-consult.com
Schulz Consulting
(860) 516-8990
Moodus, CT