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  • 1.  FAS Network Client Install - Fails

    Posted 10-21-2020 15:37
    Working with a hosting vendor to install Sage FAS 2020.1. Sever portion installed no issues. Now trying to install on Windows 10 VM and getting the error below. It there a resolution for this? We did:

    • Turn off the .NET 3.5 feature in Windows 10
    • Reboot
    • Download the installation package from Microsoft
    • Run the install as Administrator
    • .NET 3.51 SP1 installed
    • It appears in Windows features list.
    Issue not resolved. Hosting vendor claims AV turned off. The hosting vendor wants me to connect them with Sage support directly. I think the end user can do that.
    Error


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    Myron Stevenson
    Consultant
    Clearis Consulting, Inc
    Duluth, MN
    218-525-6720
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  • 2.  RE: FAS Network Client Install - Fails

    Posted 10-21-2020 15:45
    With SFA, I just call their tech support line (free and fast) or turn this over to client's IT staff (they love challenges).  If I recall, I have encountered this error in the past and IT fixed it.

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    Jeff Schwenk
    FORMER 90M Board Member
    Bottomline Software, Inc.
    Waynesboro VA
    540-221-4444
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  • 3.  RE: FAS Network Client Install - Fails

    Posted 10-21-2020 15:59
    Is this one of the .NET that has to be added directly to the server vs through the Sage install? I'm not positive about this but thought I ran into a situation where a .NET upgrade had to be installed through an add/remove programs type procedure directly on the server

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    Wayne Schulz - Schulz Consulting - 860-516-8990
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  • 4.  RE: FAS Network Client Install - Fails

    Posted 10-21-2020 18:26
    Can you try to enable .Net 3.5 thru Add/Remove/Advanced/Windows Features and do you also need a current .Net installed?
    I think FAS Support is only via Chat now, no more phoning in for support.

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    Nancy Hanson
    Blytheco LLC
    Eagan MN
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