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Export to Excel issue is back with 2014 SU4. Have

  • 1.  Export to Excel issue is back with 2014 SU4. Have

    Posted 01-27-2015 08:54
    Export to Excel issue is back with 2014 SU4. Have had 2 reports in the past week of errors exporting to Excel. Noticed that the old fix on SU7 for Crystal is no longer available - only SU 9,10, 12. Has anyone seen the error on exporting again and do the higher SUs fix like the old ones? Having to load full Visual Studio - what a PIA. Thought this was fixed....


  • 2.  RE: Export to Excel issue is back with 2014 SU4. Have

    Posted 01-27-2015 09:11
    Beth, I am remoted into a client RDP server and am not having a problem exporting a Customer List to Excel from preview. Just to confirm, they are running Sage 100 vs 2014 Advanced 2014 with PU 4. I ran the default customer list by clicking the print button on the bottom right of the customer maintenance screen. I chose the 'Micosoft Excel Workbook Data-Only' option to Application. In the follow on Options dialog, I chose a 'Minimal' format and left everything else as defaulted. I ran this to disk and to application without any errors. Does that help?


  • 3.  RE: Export to Excel issue is back with 2014 SU4. Have

    Posted 01-27-2015 09:12
    BTW. it is a Windows 2012 RDP server running Office365 Pro Plus.


  • 4.  RE: Export to Excel issue is back with 2014 SU4. Have

    Posted 01-27-2015 09:43
    @ShawnSlavin - has to be a report with a subreport in it


  • 5.  RE: Export to Excel issue is back with 2014 SU4. Have

    Posted 01-27-2015 09:45
    Give me an example and I will check it for you.


  • 6.  RE: Export to Excel issue is back with 2014 SU4. Have

    Posted 01-27-2015 09:48
    I just exported an AP check using the same options above; no errors but not a very good example.


  • 7.  RE: Export to Excel issue is back with 2014 SU4. Have

    Posted 01-27-2015 09:51
    Does have subreport, though. Not sure if it's a good example - AND, they would be on a workstation, not the server... I'll see if they can try a check.


  • 8.  RE: Export to Excel issue is back with 2014 SU4. Have

    Posted 01-27-2015 09:53
    The clients RDP server is a separate server (VM) from the server running Sage 100 so it should be pretty comparable to running from a workstation. Which report are you getting the error with? The module and/or framework may have an impact.


  • 9.  RE: Export to Excel issue is back with 2014 SU4. Have

    Posted 01-27-2015 10:03
    Custom. Had another upgrade this week and same thing - custom report with a subreport in it, exporting to Excel. It's exactly like the error we were getting a year ago and had to load SU 7 from SAP.


  • 10.  RE: Export to Excel issue is back with 2014 SU4. Have

    Posted 01-27-2015 10:05
    Got it. Sorry I can't be more help.


  • 11.  RE: Export to Excel issue is back with 2014 SU4. Have

    Posted 01-27-2015 10:27
    Aw, @ShawnSlavin - you tried. :-)


  • 12.  RE: Export to Excel issue is back with 2014 SU4. Have

    Posted 01-28-2015 02:19
    Beth I've loaded the SU 9 fix for Crystal awhile back when it was the latest. It had the fix in it for the export to Excel issue for an rpt with a subreport in it. I didn't actually test to verify but I read it in their PDF of the list of fixes.


  • 13.  RE: Export to Excel issue is back with 2014 SU4. Have

    Posted 01-28-2015 05:23
    Had a client use SU12 and they had to install Visual Studio first, but it did work out. Both clients are on 2014 PU4 - I thought this would have been fixed but seems like it's reappearing.