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Errors and Issues list them here

  • 1.  Errors and Issues list them here

    Posted 12-14-2018 13:13
    List all issues and errors found in HL in this thread.  Thanks.

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    Moira Goggin
    Owner
    Chismet Consulting Corp.
    Long Beach CA
    562-989-8400
    ------------------------------


  • 2.  RE: Errors and Issues list them here

    Posted 12-22-2018 13:05
    Unclear how to update/change company name in user profile

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    Wayne Schulz
    Schulz Consulting - Consultant
    Glastonbury CT
    860-516-8990
    http://www.s-consult.com
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  • 3.  RE: Errors and Issues list them here

    Posted 12-24-2018 14:02
    The company, unlike SC, is an admin control.  You won't be able to change it.

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    Moira Goggin
    Executive Director
    90 Minds, Inc.
    Long Beach CA
    562-989-8400
    ------------------------------



  • 4.  RE: Errors and Issues list them here

    Posted 12-28-2018 12:57
    Can we message you updates to make to the company name?   DSD Business Systems is spelled wrong and there is no INC in our name (its our dba)

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    Melissa Secody
    Operations Manager
    DSD Bsuiness Systems, Inc.
    San Diego CA
    800.627.9032
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  • 5.  RE: Errors and Issues list them here

    Posted 12-28-2018 19:42
    Yes - 

    DSD Business Systems

    Correct?

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    Moira Goggin
    Executive Director
    90 Minds, Inc.
    ------------------------------



  • 6.  RE: Errors and Issues list them here

    Posted 12-28-2018 18:30

    Observations from Testing the Message (private chat) functionality:

    Dialogued with @Michelle Forsey and noted the following about the Message UI. It turned out be very different experience from discussion board interface. Not whining just things I noticed . Some things are the same as SC some not.

    1. No basic HTML editor or Advanced Editor ( @Michelle Forsey  and @Steve Iwanowski are big meme'rs so how will they cope)
    2. Sent a URL but the link wasn't clickable for her
    3. No Recommend / Like button
    4. No Bookmark capability
    5. Cannot figure out how to create private message with more than 1 person at a time (e.g. a group of 3 persons in a private chat). Can do this in SC.
    6. Our messages are not grouped by conversation. Instead, they are treated as individual outgoing or incoming messages. IOW, I have to click Sent Items to see my messages and click Inbox to see hers, and you can view only 1 sent or rcvd message at a time. Seems like too many mouse clicks.


    ------------------------------
    Alnoor Cassim

    Free Agent Developer and Consultant
    Orange County CA
    ------------------------------



  • 7.  RE: Errors and Issues list them here

    Posted 12-31-2018 16:32

    @Michelle Forsey just mentioned a fine workaround for No 1 below. Find a discussion board post from your intended Message recipient then click the REPLY INLINE dropdown then choose Reply to Sender

    Choose Reply to Sender as a workaround to Message feature plain text editor
    It opens the Advanced Editor (just like clicking on Reply to Discussion does) and you are
    now messaging an individual while not being inhibited from meme'ing away. Overall
    the regular Message UI can use some improvements but they are small annoyances
    compared to the overall larger benefits of the new platform. 



    ------------------------------
    Alnoor Cassim

    Free Agent Developer and Consultant
    Orange County CA
    ------------------------------



  • 8.  RE: Errors and Issues list them here

    Posted 12-31-2018 18:15
    Yes, but it's still not the same as the original chat.  I actually like it better to have a choice of reply methods and especially find it will be convenient when you need to quickly get information to someone, privately, for discussion in progress.

    Happy New Year @Alnoor Cassim


    ------------------------------
    Moira Goggin
    Executive Director
    90 Minds, Inc.
    ------------------------------



  • 9.  RE: Errors and Issues list them here

    Posted 01-02-2019 13:21
    Here's an issue. My SC thread was converted to HL with part of the first sentence but it doesn't repeat it in the message and distorts the thread. Is this an isolate incident or are threads being converted this way?

    https://90minds.connectedcommunity.org/communities/community-home/digestviewer/viewthread?GroupId=13&MID=226022&CommunityKey=4593d843-4557-43ff-ba4d-6240681ed696&tab=digestviewer&ReturnUrl=%2fbrowse%2fallrecentposts#bmc366a67a-bf5e-419b-9dd6-feb54e3f55db

    https://90minds-com.socialcast.com/messages/39236115?ref=stream

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    Therese Logeais
    President
    Minneapolis MN
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  • 10.  RE: Errors and Issues list them here

    Posted 01-03-2019 11:38
    There were about 150 message titles that had some format issue that was manually edited.  That may have included the thread you found Therese.

    ------------------------------
    Moira Goggin
    Executive Director
    90 Minds, Inc.
    ------------------------------



  • 11.  RE: Errors and Issues list them here

    Posted 01-04-2019 07:59
    Will it still be a problem with the final migration @Moira Goggin?​

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    Therese Logeais
    President
    Minneapolis MN
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  • 12.  RE: Errors and Issues list them here

    Posted 01-04-2019 11:49
    Yes, as I'd posted in SC it's corrected in final conversion.

    ------------------------------
    Moira Goggin
    Executive Director
    90 Minds, Inc.
    ------------------------------



  • 13.  RE: Errors and Issues list them here

    Posted 01-08-2019 13:37
    Not sure why I keep receiving error messages when attempting to "accept" someone as a contact.  But I do:  I get the email with a contact request, choose the "accept" link, get into the website and log in, then get the error.  Then I search on the contact, pull it up, get the error again that "something went wrong" and have to log in again.  The third time I try, it finally adds me as a contact for the person attempting to add me.  But that's happened multiple times now...

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    Sue Bennett
    President
    Tigard OR
    503.620.3484
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  • 14.  RE: Errors and Issues list them here

    Posted 01-11-2019 12:54
    Edited by Therese Logeais 01-11-2019 12:56
    I just noticed the times on posts are not in my time zone. Is there a way to have it use your own time zone? I don't see a setting anywhere. It's actually in my email notifications where it includes the time posted. That should be 11:54 AM CT.



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    Therese Logeais
    President
    Minneapolis MN
    ------------------------------



  • 15.  RE: Errors and Issues list them here

    Posted 01-11-2019 14:09
    It's appearing in Eastern for me as well. Also I'm receiving emails about 55 minutes after a reply is posted in a discussion. Probably just me. Probably they are using Business Alerts :-)

    ------------------------------
    Alnoor Cassim

    Free Agent Developer and Consultant
    Orange County CA
    ------------------------------



  • 16.  RE: Errors and Issues list them here

    Posted 01-11-2019 14:10
    Too funny, @Alnoor Cassim!  ​

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    Therese Logeais
    President
    Minneapolis MN
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  • 17.  RE: Errors and Issues list them here

    Posted 01-11-2019 16:17
    HL Configure settings are used across all communities we have the time zone set to Eastern.    I'm checking if there is a personal user setting.

    ------------------------------
    Moira Goggin
    Owner
    Chismet Consulting Corp.
    Long Beach CA
    562-989-8400
    ------------------------------