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Error after upgrading from 4.5 to 2018

  • 1.  Error after upgrading from 4.5 to 2018

    Posted 02-25-2019 08:56
    Edited by Mark Chinsky 02-25-2019 08:57

    Upgraded from 4.5 SP8 to 2018 SP5

    This appears on the Vendor Invoice tab.

    When you by pass the error this appears.

    They do have a DSD enhancement for multi-company but this screen has not been modified.

    Any thoughts?  Support is 'dear in the headlights'



    ------------------------------
    Mark Chinsky
    Clients First Business Solutions
    ------------------------------


  • 2.  RE: Error after upgrading from 4.5 to 2018

    Posted 02-25-2019 09:00
    Custom Office - Utilities, Update Custom Panels to Current Level. This has worked for me.

    ------------------------------
    Myron Stevenson
    Clearis Consulting
    ------------------------------



  • 3.  RE: Error after upgrading from 4.5 to 2018

    Posted 02-25-2019 09:08

    Thanks.  I'll try that.

    Mark Chinsky
    Managing Director
    Clients First Business Solutions
    t: (732) 497-9915 | e: mchinsky@clientsfirst-us.com
    w: www.clientsfirst-us.com
    a: 
    670 North Beers St. Bldg 4, 2nd Fl., Holmdel, NJ, 07733
    ++++.....................................................................................................................................................................................


    ------Original Message------

    Custom Office - Utilities, Update Custom Panels to Current Level. This has worked for me.

    ------------------------------
    Myron Stevenson
    Clearis Consulting
    ------------------------------


  • 4.  RE: Error after upgrading from 4.5 to 2018

    Posted 02-25-2019 09:11

    Tried that.  No change ☹

    Mark Chinsky
    Managing Director
    Clients First Business Solutions
    t: (732) 497-9915 | e: mchinsky@clientsfirst-us.com
    w: www.clientsfirst-us.com
    a: 
    670 North Beers St. Bldg 4, 2nd Fl., Holmdel, NJ, 07733
    ++++.....................................................................................................................................................................................


    ------Original Message------

    Custom Office - Utilities, Update Custom Panels to Current Level. This has worked for me.

    ------------------------------
    Myron Stevenson
    Clearis Consulting
    ------------------------------


  • 5.  RE: Error after upgrading from 4.5 to 2018

    Posted 02-25-2019 09:21
    Mark,

    I recommend opening a ticket with DSD enhancements support.  Enhancements@dsdinc.com.  This screen is modified by the Ap multi-company routine.  

    Get Outlook for iOSo
     


    ------Original Message------

    Tried that.  No change ☹

    Mark Chinsky
    Managing Director
    Clients First Business Solutions
    t: (732) 497-9915 | e: mchinsky@clientsfirst-us.com
    w: www.clientsfirst-us.com
    a: 
    670 North Beers St. Bldg 4, 2nd Fl., Holmdel, NJ, 07733
    ++++.....................................................................................................................................................................................




  • 6.  RE: Error after upgrading from 4.5 to 2018

    Posted 02-25-2019 09:27
    Yea, that's next.  <g class="gr_ gr_121 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar only-ins doubleReplace replaceWithoutSep" id="121" data-gr-id="121">Problem</g> occurred after DSD support hours so was looking to see what other thoughts since this screen doesn't appear to have changes

    ------------------------------
    Mark Chinsky
    Clients First Business Solutions
    ------------------------------

    Original Message


  • 7.  RE: Error after upgrading from 4.5 to 2018

    Posted 02-25-2019 09:07
    Looks like screen themes issue to me.  I see there is not an * next to the screen so it does not look to be customized.  I am sure you have already checked AP/CUSTOM for a straggler folder.

    ------------------------------
    Larry Bradford
    Accounting Technology LLC Consultant and Owner
    Accounting Technology, LLC
    Fairfax VA
    703-913-3500
    ------------------------------



  • 8.  RE: Error after upgrading from 4.5 to 2018

    Posted 02-25-2019 09:12
    Any thoughts on how to fix?

    ------------------------------
    Mark Chinsky
    Clients First Business Solutions
    ------------------------------

    Original Message


  • 9.  RE: Error after upgrading from 4.5 to 2018

    Posted 02-25-2019 09:15
    If anything in the AP/Custom directory related to the Vendor maintenance.  I would cut it out of that directory and move somewhere else to eliminated from the process temporarily.

    If themes, I might temporarily set them to classic view and restart Sage to see if you still get the error.  I might also assign a specific theme to the user in user settings to override what Sage may be trying to use.

    ------------------------------
    Larry Bradford
    Accounting Technology LLC Consultant and Owner
    Accounting Technology, LLC
    Fairfax VA
    703-913-3500
    ------------------------------

    Original Message


  • 10.  RE: Error after upgrading from 4.5 to 2018

    Posted 02-25-2019 09:16
    @Mark Chinsky have you tried making the Vendor Maintenance screen larger​ before clicking on the Invoices tab? Sometimes this is due to the custom screen being larger than the size that is open.

    ------------------------------
    Michelle Taylor
    ERP Team Manager, CS3 Technology
    918-388-9772
    ------------------------------

    Original Message


  • 11.  RE: Error after upgrading from 4.5 to 2018

    Posted 02-25-2019 09:29
    Did you convert data for the enhancement on the DSD control panel?

    ------------------------------
    Doug Higgs
    Assistant Technical Support / Building Maintenance Specialist
    Midwest Commerce Solutions, Inc
    ------------------------------



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