Sage 100

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  • 1.  Error 65 AR_CreditCard.PVC Line 2510

    Posted 04-24-2019 09:34
    A customer on Sage 100 2018 imports orders. Some have credit cards that have been captured outside of Sage and they pass the GUID.
    This has been working fine up until today when they report they receive an error 65 AR_CreditCard.PVC Line 2510

    I am wondering if this: 

    a. Has something to do with them installing Avalara ( just installed Monday and did turn off the computation of tax on imports )
    b. Has something else to do with them importing orders that don't have a credit card ( they previously were able to do this )

    I'm about to throw this over to Sage but I suspect Sage is going to put it back in my lap.

    Any idea what this error / line combination is balking at? 

    Sage KB is silent on the error so I'm pretty certain it's customer specific

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    Wayne Schulz - Schulz Consulting - 860-516-8990
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  • 2.  RE: Error 65 AR_CreditCard.PVC Line 2510

    Posted 04-24-2019 10:11
    When exactly does the error occur?

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    - Brett
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  • 3.  RE: Error 65 AR_CreditCard.PVC Line 2510

    Posted 04-24-2019 10:39
    I had thought it was happening during VI imports of sales orders. Now it appears that they are receiving a "cannot communicate with Sage Exchange" so I've advised they contact Paya.

    I also note, possibly unrelated, that there is an April 24, 2019 Paya update https://support.paya.com/paya-connect-desktop/paya-connect-desktop-release-notes-for-april-15th

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    Wayne Schulz - Schulz Consulting - 860-516-8990
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    Original Message


  • 4.  RE: Error 65 AR_CreditCard.PVC Line 2510

    Posted 04-24-2019 10:43
    @Wayne Schulz can you check if customer is communicating at TLS 1.x instead of 2.0,  This has been somewhat of a rolling change of supporting 1.X but we had an existing customer report a similar problem  ​and it turns out that is has something to do with not being compatible with Sage Exchange Desktop v 2.0.  I would investigate the TLS 1.0 or Sage Exchange Desktop v2.0.

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    Cooper Black
    Accounting Systems, Inc. (ASI)
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    Original Message


  • 5.  RE: Error 65 AR_CreditCard.PVC Line 2510

    Posted 04-24-2019 10:45
    The customer called - Paya told them there is an outage at the moment. Apparently, it hasn't yet been posted to their website.

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    Wayne Schulz - Schulz Consulting - 860-516-8990
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    Original Message


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