Sage 100

 View Only

  • 1.  Error 41 After Updating the APS PLug In

    Posted 09-22-2019 10:37
    As part of an upgrade from v5.4 Premium to v6.1 Premium APS instructed me to update the 5.4 plug in first before migrating the data.  Seemed simple enough.  I installed the program, converted the data in company maintenance and rebuilt the custom office log files and updated the panels.  When I try and process a credit card, a new UI displays and when I click submit an error 41 appears.  Any ideas what the issue is?



    ------------------------------
    Doug Higgs
    Assistant Technical Support / Building Maintenance Specialist
    Midwest Commerce Solutions, Inc
    ------------------------------


  • 2.  RE: Error 41 After Updating the APS PLug In

    Posted 09-22-2019 17:02
    Edited by Bob Sosbee 09-22-2019 17:05
    Howdy, Doug!
    I think you have the wrong APS version for 6.10.  It should be APSC2P610Setup05.exe for 6.10 PU1.  If not, please ask your APS rep for the correct file.
    For 5.40, it should be APSC2P540Setup05.exe, and you must have the current PU in 5.40.

    ------------------------------
    Bob Sosbee
    Senior Developer
    Accounting Systems, Inc. (ASI)
    Covina CA
    803-252-6154 x245
    ------------------------------



  • 3.  RE: Error 41 After Updating the APS PLug In

    Posted 09-22-2019 17:54
    @Bob Sosbee  I am trying to update version 5.4.3 first before I do ​ the migration to version 6.1.  The customer is on 5.40.3.  The installation file APS sent me is APSC2P540Setup04.exe.  Does the "04" in the file name indicate PU 4?  Do I need to 5.4 PU 4 to get to 5.40.4?

    ------------------------------
    Doug Higgs
    Assistant Technical Support / Building Maintenance Specialist
    Midwest Commerce Solutions, Inc
    ------------------------------

    Original Message


  • 4.  RE: Error 41 After Updating the APS PLug In

    Posted 09-23-2019 10:30
    Howdy, Doug!
    You should be using APSC2P540Setup05.exe:  
    http://asiservicecenter.com/additions/APSC2P540Setup05.exe

    ------------------------------
    Bob Sosbee
    Senior Developer
    Accounting Systems, Inc. (ASI)
    Covina CA
    803-252-6154 x245
    ------------------------------

    Original Message


  • 5.  RE: Error 41 After Updating the APS PLug In

    Posted 09-27-2019 09:00
    Did you get it worked out, @Doug Higgs?​

    ------------------------------
    Robert Wood
    Consultant
    90 Minds, Inc.
    Ocala FL
    352-615-5898
    ------------------------------

    Original Message


  • 6.  RE: Error 41 After Updating the APS PLug In
    Best Answer

    Posted 09-27-2019 09:19
    @Robert Wood  Yes.  Thank you.  I have been meaning to report back.  There is no correlation between the APS program name and the Sage 100 product update​.  For example, the customer is on Sage 100 v5.40.3. The installation file APS sent me is APSC2P540Setup04.exe and I was getting an error 41 processing credit cards.  I thought maybe the reason for the error was because APS sent me a program only compatible with PU4 and we had PU3 installed.  However, it turned out there was a bug in the APS program APSC2P540Setup04.exe .  APS sent me APSC2P540Setup05.exe. I installed APSC2P540Setup05.exe and the error 41 magically disappeared.


    ------------------------------
    Doug Higgs
    Assistant Technical Support / Building Maintenance Specialist
    Midwest Commerce Solutions, Inc
    ------------------------------

    Original Message


Related Content