Sage 100

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  • 1.  Error 404 File or directory not found in Package Tracking in Sage 100

    Posted 12-10-2019 15:10

    Hi,

     

    At least 2 clients have been getting the error below.

     

    Does anyone know if these Sage services are down?

     

    http://sagesoftwareonline.com/services.asp

     

    Error: "404 - File or directory not found." in Summary Package Tracking Inquiry, after clicking on the Package Tracking button in A/R or S/O

     

    Products

     

    Sage 100

     

    Country

     

    North America

     

    Description

    Error: "404 - File or directory not found." in Summary Package Tracking Inquiry, after clicking on the Package Tracking button in A/R or S/O.



    Cause

    An internal Sage error has occurred that has broken the link.



    Resolution

    Sage is currently working on a resolution.



    Related resources

    "HTTP Error 500 - Internal Server Error. The requested page cannot be accessed..." when clicking on the Package Tracking button in Summary Package Tracking Inquiry in A/R or S/O

    Additional information

    Workaround:

    Manually open https://iship.com/trackit/track.aspx in an internet browser.



    Category

     

    Other Sage products




    ID:102204
    Last Modified Date:12-10-2019  

     

     

     

     

    Thanks,

     

    César Varela | Sage 100 ERP Consultant

    O: 949.583.9500 x1194 | C: 949.338.3611

    cvarela@blytheco.com | www.blytheco.com
    Blytheco | Transforming Companies

     

    Join my conference:
    949-268-2850
    Access code:
    *0127828
    Screen sharing:
    https://micollab.blytheco.com/call/0127828

     



  • 2.  RE: Error 404 File or directory not found in Package Tracking in Sage 100

    Posted 12-10-2019 15:23
    It looks like this is a Sage issue. Several people had customers inquiring about this yesterday too.

    ------------------------------
    Wayne Schulz - Schulz Consulting - 860-516-8990
    ------------------------------



  • 3.  RE: Error 404 File or directory not found in Package Tracking in Sage 100

    Posted 12-10-2019 15:27

    Thanks Wayne.

     

     

     

     

    Thanks,

     

    César Varela | Sage 100 ERP Consultant

    O: 949.583.9500 x1194 | C: 949.338.3611

    cvarela@blytheco.com | www.blytheco.com
    Blytheco | Transforming Companies

     

    Join my conference:
    949-268-2850
    Access code:
    *0127828
    Screen sharing:
    https://micollab.blytheco.com/call/0127828

     



    ------Original Message------

    It looks like this is a Sage issue. Several people had customers inquiring about this yesterday too.

    ------------------------------
    Wayne Schulz - Schulz Consulting - 860-516-8990
    ------------------------------


  • 4.  RE: Error 404 File or directory not found in Package Tracking in Sage 100

    Posted 12-10-2019 20:48
    If this is a critical problem for anyone, we did a button script for a tracking pop-up once, so we know it is possible (although tricky).  (The tracking feature doesn't work for Canadian carriers).

    ------------------------------
    Kevin Moyes
    Technical Systems Analyst
    Munjal White Consulting Co.
    Toronto ON
    ------------------------------



  • 5.  RE: Error 404 File or directory not found in Package Tracking in Sage 100

    Posted 12-16-2019 12:52
    Does anyone have an update from Sage on resolving the Error 404?

    ------------------------------
    Sue Bennett
    Jack of All Trades, Master of 1
    Bennett/Porter & Associates, Inc.
    Tigard OR
    503.620.3484
    ------------------------------



  • 6.  RE: Error 404 File or directory not found in Package Tracking in Sage 100

    Posted 12-16-2019 12:54
    My coworker indicated last week it was fixed and working.​

    ------------------------------
    Nancy Hanson
    Blytheco LLC
    Eagan MN
    ------------------------------



  • 7.  RE: Error 404 File or directory not found in Package Tracking in Sage 100

    Posted 12-16-2019 12:55
    We tested this and it is now fixed.

    ------------------------------
    Avron Katz
    K-Four Systems, LLC
    ------------------------------



  • 8.  RE: Error 404 File or directory not found in Package Tracking in Sage 100

    Posted 12-16-2019 13:01
    Thank you!

    ------------------------------
    Sue Bennett
    Jack of All Trades, Master of 1
    Bennett/Porter & Associates, Inc.
    Tigard OR
    503.620.3484
    ------------------------------