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Entering a S/O Credit Memo invoice against a prev

  • 1.  Entering a S/O Credit Memo invoice against a prev

    Posted 12-19-2013 05:52
    Entering a S/O Credit Memo invoice against a previously posted credit card invoice"" By design, the original credit card info appears during this process. There's been some previous chatter in SC on this, however, has anyone else noticed in v2013 that the original cc info only appears if the cc info was ""saved"" during the original entry? So it would seem the only way to issue the credit against that original cc in this situation is to call the customer for the cc info. Or is there something I'm missing?


  • 2.  RE: Entering a S/O Credit Memo invoice against a prev

    Posted 12-19-2013 06:07
    Yes, I've seen the same thing happen. You have to save it.