Sage 100

This client has Sage 100 2020, the issue is in AP with JC. The invoices in question have Job Costing info on them. Accounting made a mess with payments reversals and more payments. Invoices are now showing incorrect balances from all the thrashing about. The End User is trying to use Manual Check Entry and entering check number APP123 (for instance) to match up a large credit with the invoices to clear them out. Any invoice with Job Costing on it sets the invoice amount to zero and it cannot be changed to the invoice balance amount to clear it leaving the entry out of balance and not allowing her to continue.

Does APPxxx not work with Job Cost invoices?

Is the solution to adjust the invoices in Invoice Entry instead?

You probably need to modify values in AP_JObDistributionDetail file - will need to put values back so the invoice can be selected

@Beth Bowers, yes, the balance field shows in AP_JobDistributionDetail shows zero. I'll try that - thanks.

Thanks @Beth Bowers that was the issue. Fortunately there were only 8 invoices to fix.